Intel® Ethernet Network Connection OCP I357-T4

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ChievGruu

New Member
Feb 3, 2020
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Hello everyone,

I have Intel® Ethernet Network Connection OCP I357-T4 installed on my server, but proxmox does not see the interfaces of this board, tell me how can I configure everything correctly?
 
Could you share the state of your network interfaces?
Code: 
ip link show
What version of Proxmox VE are you using?
Code: 
pveversion -v
 
I have 2 built-in interfaces on the server + 2 additional ones, they appear in the system, but there are no 4 OCP-card interfaces. That is, I should have 8 interfaces, but so far only 4

1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 9000 qdisc mq master vmbr0 state UP mode DEFAULT group default qlen 10000
link/ether a4:bf:01:6f:64:e5 brd ff:ff:ff:ff:ff:ff
3: eno2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1440 qdisc mq master vmbr3 state UP mode DEFAULT group default qlen 1440
link/ether a4:bf:01:6f:64:e6 brd ff:ff:ff:ff:ff:ff
4: ens786f0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast master vmbr2 state DOWN mode DEFAULT group default qlen 1000
link/ether 00:1b:21:84:c2:b2 brd ff:ff:ff:ff:ff:ff
5: ens786f1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast master vmbr1 state DOWN mode DEFAULT group default qlen 1000
link/ether 00:1b:21:84:c2:b3 brd ff:ff:ff:ff:ff:ff
proxmox-ve: 6.1-2 (running kernel: 5.3.13-1-pve)
pve-manager: 6.1-5 (running version: 6.1-5/9bf06119)
pve-kernel-5.3: 6.1-1
pve-kernel-helper: 6.1-1
pve-kernel-5.3.13-1-pve: 5.3.13-1
pve-kernel-5.3.10-1-pve: 5.3.10-1
ceph: 14.2.5-pve1
ceph-fuse: 14.2.5-pve1
corosync: 3.0.2-pve4
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: residual config
ifupdown2: 1.2.8-1+pve4
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.13-pve1
libpve-access-control: 6.0-5
libpve-apiclient-perl: 3.0-2
libpve-common-perl: 6.0-9
libpve-guest-common-perl: 3.0-3
libpve-http-server-perl: 3.0-3
libpve-storage-perl: 6.1-3
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve3
lxc-pve: 3.2.1-1
lxcfs: 3.0.3-pve60
novnc-pve: 1.1.0-1
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.1-1
pve-cluster: 6.1-2
pve-container: 3.0-15
pve-docs: 6.1-3
pve-edk2-firmware: 2.20191127-1
pve-firewall: 4.0-9
pve-firmware: 3.0-4
pve-ha-manager: 3.0-8
pve-i18n: 2.0-3
pve-qemu-kvm: 4.1.1-2
pve-xtermjs: 3.13.2-1
qemu-server: 6.1-4
smartmontools: 7.0-pve2
spiceterm: 3.1-1
vncterm: 1.6-1
zfsutils-linux: 0.8.2-pve2
 
You could update your ifupdown2 package. We bumped to version 2.0.1 in January. Maybe this helps, otherwise the Proxmox VE packages are not the problem I think.

Does one of the following commands (with something like "grep Ethernet maybe") show something about your card?
Code: 
lspci -v
dmesg
 
Dominic said:
You could update your ifupdown2 package. We bumped to version 2.0.1 in January. Maybe this helps, otherwise the Proxmox VE packages are not the problem I think.

Does one of the following commands (with something like "grep Ethernet maybe") show something about your card?
Code: 
lspci -v
dmesg
Click to expand...

Yes, I tried to find the device, but there are only my 4 interfaces in the list, and the OCP card is not there, although the indicators on it are on when the cable is connected

Ethernet controller: Intel Corporation Ethernet Connection X722 for 10GBASE-T (rev 09
Ethernet controller: Intel Corporation Ethernet Connection X722 for 10GBASE-T (rev 09)
Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)
Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)

How can i update ifupdown2 package?
 
Does the "-M" option for lspci change anything? What is the output of
Code: 
apt update
?
 
Hi, after talking with Intel Technical Support, I was given the following answer:
We have just confirmed that the Debian OS is not supported on your Intel® Server Board S2600WFT therefore, we don't have drivers for it. We would suggest to request assistance from Debian and Proxmox VE Services & Support community from the links below.
Click to expand...
I don’t know what to do, how can I get Proxmox to detect this network card
 
ChievGruu said:
Hi, after talking with Intel Technical Support, I was given the following answer:

I don’t know what to do, how can I get Proxmox to detect this network card
Click to expand...

I have the same problem :(.
I tried to compile from source.
Got the following message.
common.mk:84: *** Kernel header files not in any of the expected locations. common.mk:85: *** Install the appropriate kernel development package, e.g. common.mk:86: *** kernel-devel, for building kernel modules and try again.
 
Proxmox VE uses kernel based off Ubuntu and Intel's website actually says that Ubuntu is supported.
 
Could you try to boot a recent (>= 19.10) Live Ubuntu and check if it is recognized then?
 
So the S2600WFT does not officially support Debian/Proxmox VE. The onboard NICs of S2600WFT are available, however, and only the additional OCP I357-T4 NIC are missing? And this happens for both Ubuntu and Proxmox VE?
 
Dominic said:
So the S2600WFT does not officially support Debian/Proxmox VE. The onboard NICs of S2600WFT are available, however, and only the additional OCP I357-T4 NIC are missing? And this happens for both Ubuntu and Proxmox VE?
Click to expand...
Built-in network cards work in Ubuntu and Proxmox VE.
 
Hi!

Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)
Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (rev 06)
Click to expand...
What about those two cards? They don't seem to belong to S2600WFT or OCP I357-T4. If a OCP I357-T4 should be there but some other card is reported by the system, then
  • there might be a wrong ROM on the OCP I357-T4
  • the OCP I357-T4 might not really be a OCP I357-T4 but a fake
 
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