Inline text instead of REMOVED_ATTACHMENTS.txt

[RAW]

Hey folks,

we're blocking attachments like old fashioned MS Office files, so users get the mails with an added REMOVE_ATTACHMENT_x.txt file. This works really great and helps us out to avoid release exceptions.

The only downside is that our users overlook this file and still ask for a release. Is it possible to put the notice into the mail instead of attaching a text file?

Best regards!

 

[RAW]

Isn't there anyone with the same problem or a solution for this?

 

[RAW]

Does anyone have an idea on this? Or can anybody tell which part of PMG handles this feature, so I can have a look at the source code?

 

[Irit]

You could add a disclaimer element to the mail filter rule for attachment blocking, which you can fill with text yourself and generally indicate that at least one attachment has been removed. This element is displayed in the email itself.

5.2.8. Disclaimer​

Add a Disclaimer.
The disclaimer can contain HTML markup. It will be added to the firsttext/html and text/plain part of an email. A disclaimer only gets added ifits text can be encoded in the mail’s character encoding.
By default it will be appended at the end of the selected part of the mail with -- as a separator. The position (start or end of the selected part) and the existence of the separator can be configured with the position and add-separator options respectively.

 

[RAW]

You could add a disclaimer element to the mail filter rule for attachment blocking, which you can fill with text yourself and generally indicate that at least one attachment has been removed. This element is displayed in the email itself.

Thanks for your reply.

I already played with a disclaimer, but didn't know until now that it's capable of HTML.

The only missing thing is that macros like __FILENAME__ are not replaced. Is there any hint on that or is it just not implemented?

 

[Irit]

I have read about similar problems in a few other forum posts and also that a bug report has been opened for a similar use case. According to the developers' forum responses, __FILENAME__ can only be used in the REMOVE_ATTACHMENTS action. The __FILENAME__ variable can be used in the ‘Text Replacement’ field to modify the text of the attachment file.

So I suspect that you currently have no choice but to notify users that an attachment has been removed and that the name of the original attachment is in the text file.