Ethernet Controller 10-Gigabit X540-AT2 shutting down the switch Port

[gio2022]

Hello, I have the Ethernet Controller 10-Gigabit X540-AT2 and I see it, but the cisco switch simply close the ports. I'm waiting for the answer of the datacenter, if they see a error. For now both port as down with no carriers

Does anyone have a solution?
Thanks in Advance.

*-network:0
       description: Ethernet interface
       product: Ethernet Controller 10-Gigabit X540-AT2
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:86:00.0
       logical name: enp134s0f0
       version: 01
       serial: a0:36:9f:83:d1:1c
       capacity: 10Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress vpd bus_master cap_list rom ethernet physical tp 100bt-fd 1000bt-fd 10000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=ixgbe driverversion=5.20.10 firmware=0x800005c4 ip=192.168.64.75 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:650 memory:e0800000-e09fffff memory:e0a04000-e0a07fff memory:d3800000-d387ffff memory:d3900000-d39fffff memory:d3a00000-d3afffff
  *-network:1
       description: Ethernet interface
       product: Ethernet Controller 10-Gigabit X540-AT2
       vendor: Intel Corporation
       physical id: 0.1
       bus info: pci@0000:86:00.1
       logical name: enp134s0f1
       version: 01
       serial: a0:36:9f:83:d1:1e
       capacity: 10Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress vpd bus_master cap_list rom ethernet physical tp 100bt-fd 1000bt-fd 10000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=ixgbe driverversion=5.20.10 firmware=0x800005c4 latency=0 link=no multicast=yes port=twisted pair
       resources: irq:991 memory:e0600000-e07fffff memory:e0a00000-e0a03fff memory:d3880000-d38fffff memory:d3b00000-d3bfffff memory:d3c00000-d3cfffff