Custom score dont work

Aug 26, 2025
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Hi,

I have lot's of issue when the Return-Path is incorrect or even missing
I have changed the score to 3 and restarted the service and even did a reboot but still its get a other score then i wanted.

What is the issue here?

KAM_DMARC_QUARANTINE 4 DKIM has Failed or SPF has failed on the message and the domain has a DMARC quarantine policy
KAM_DMARC_REJECT 7 DKIM has Failed or SPF has failed on the message and the domain has a DMARC reject policy


But the custom score setting is:
spam score.png
What am i missing here?
 
Did you just restart the service manually, or did you click the “Apply Custom Scores” button at the bottom of the page to restart the service?