connection time out

alaaaz

New Member
Jan 16, 2024
3
0
1
I am encountering an issue with my Proxmox Mail Gateway setup.

Issue Description:Both incoming and outgoing emails are getting stuck in the queue on our PMG. Despite proper configuration, emails are not being forwarded as expected.

Network Setup:

  • Two Exchange servers located behind the firewall:
    • 1st Exchange server: [IP Address 1]
    • 2nd Exchange server: [IP Address 2]
  • Proxmox Mail Gateway located in the DMZ: [IP Address 3]
  • External relay used for communication: [IP Address 4] (Port 25)
those are outgoing mails

Feb 15 11:16:16 Proxmix postfix/error[193716]: 06128701273: to=<externalmail@externalemail.test>, relay=none, delay=0.05, delays=0.05/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to ip4[ip4]:25: Connection timed out)
Feb 15 11:16:16 Proxmix postfix/error[193716]: 06128701273: to=<externalmail@externalemail.test>, relay=none, delay=0.06, delays=0.05/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to ip4up4]:25: Connection timed out)
Feb 15 11:16:16 Proxmix postfix/error[193716]: 06128701273: to=<externalmail@externalemail.test>, relay=none, delay=0.06, delays=0.05/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to ip4[ip4]:25: Connection timed out)
Feb 15 11:16:16 Proxmix postfix/error[193716]: 06128701273: to=<externalmail@externalemail.test>, relay=none, delay=0.06, delays=0.05/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to ip4[ip4]:25: Connection timed out)
Feb 15 11:16:16 Proxmix pmg-smtp-filter[193732]: 70127765CDC84FE6526: processing time: 0.131 seconds (0, 0.05, 0)
Feb 15 11:16:16 Proxmix postfix/lmtp[193737]: BABAB701274: to=<externalmail@externalemail.test>, relay=127.0.0.1[127.0.0.1]:10023, delay=0.32, delays=0.12/0.01/0.04/0.14, dsn=2.5.0, status=sent (250 2.5.0 OK (70127765CDC84FE6526))
Feb 15 11:16:16 Proxmix postfix/error[193716]: 06128701273: to=<externalemail@externalemail.test>, relay=none, delay=0.06, delays=0.05/0/0/0, dsn=4.4.1, status=deferred (delivery temporarily suspended: connect to ip4[ip4]:25: Connection timed out)
those are incoming mails
Feb 15 11:19:51 Proxmix postfix/lmtp[193711]: 7A14970126D: to=<test@mydomain.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=302, delays=2.2/0/0.04/300, dsn=2.5.0, status=sent (250 2.5.0 OK (70127265CDC7FBA0D59))
Feb 15 11:19:51 Proxmix postfix/qmgr[193619]: 7A14970126D: removed
Feb 15 11:19:56 Proxmix postfix/smtp[193913]: C928970123D: to=<test@mydomain.com>, relay=ip1[ip1]:25, delay=5.1, delays=0.06/0.02/0.05/5, dsn=4.4.2, status=deferred (lost connection with ip1[ip1] while sending MAIL FROM)
2024-02-15T11:28:32.456088+03:00 Proxmix postfix/qmgr[193619]: C928970123D: from=<test@mydomain.com>, size=5308, nrcpt=1 (queue active)
2024-02-15T11:28:37.557624+03:00 Proxmix postfix/smtp[194079]: C928970123D: to=<test@mydomain.com>, relay=ip2[ip2]:25, delay=526, delays=521/0.03/0.06/5, dsn=5.7.57, status=bounced (host ip2[ip2] said: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM (in reply to MAIL FROM command))

Despite checking network configurations, firewall settings.
can anyone help me with solving this problem ?
 
Well, for me it looks like you are trying to reach externalemail.test - but this domain/host does not exist in DNS.

Disclaimer: I am not a PMG user, so I have no idea on how to configure this...
 
Well, for me it looks like you are trying to reach externalemail.test - but this domain/host does not exist in DNS.

Disclaimer: I am not a PMG user, so I have no idea on how to configure this...
Thank you for your assistance. However, I wanted to clarify that I changed this email because I don't want to share sensitive information. The email is valid and exists in the DNS.
 

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