Can't upload the subscription key.

[RocketSam]

Hello pals.
Please suggest how I can resolve the issue with a new subscription key. When I try to apply it, I get the following error:

Error checking subscription: https://shop.proxmox.com/modules/servers/licensing/verify.php: Connection Failed: native_tls connect failed: error:0A000086:SSL routines:tls_post_process_server_certificate:certificate verify failed:../ssl/statem/statem_clnt.c:1889: (certificate has expired) (500)

Could it be a network problem? I'm still investigating whether it is a company firewall or not.

Thank you!

 

[Daniel_Dog]

Can you try to upload the subscription key again?

It says that the SSL Certificate of shop.proxmox.com is expired.

When I go to the URL, I do not get a SSL expired error so it might be already fixed.

 

[aaron]

@RocketSam Please contact us in our support portal https://my.proxmox.com so we can troubleshoot the issue for the TLS verification error.

When I go to the URL, I do not get a SSL expired error so it might be already fixed.

Since the current Cert is valid from March 7 to June 5, it will most likely be a proxy or something like it in between the Host and shop.proxmox.com that is the cause for the issue.

 

[RocketSam]

Sorry, somehow the host had the wrong time set. Don't know how it happened.

 

[aaron]

Sorry, somehow the host had the wrong time set. Don't know how it happened.

Okay, if that is way off then the certificate verification will also not work Good to hear that it is solved.