[SOLVED] Cant access proxmox webgui

[lps90]

Hi guys

I just updated proxmox 6.3 to 6.4 and restarted my machine.
The machine restarted successfully, all the vm / lxc are running ok with no problems.
The only problem is that now i cant access the proxmox webgui.
Anyone faced the same problem or can help me solving this?

Thanks for your time.
Regards

 

[Moayad]

is port 8006 open?
can you check the output of the following command:

curl  -k https://localhost:8006 | grep title

Also the journalctl -f to see if there any error message

 

[lps90]

curl -k https://localhost:8006 | grep title:
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (7) Failed to connect to localhost port 8006: Connection refused


journalctl -f:
-- Logs begin at Tue 2021-05-18 00:59:54 UTC. --
May 18 14:37:37 DatacenterFR sshd[24648]: pam_unix(sshd:session): session opened for user root by (uid=0)
May 18 14:37:37 DatacenterFR systemd-logind[634]: New session 1018 of user root.
May 18 14:37:37 DatacenterFR systemd[1]: Started Session 1018 of user root.
May 18 14:38:00 DatacenterFR systemd[1]: Starting Proxmox VE replication runner...
May 18 14:38:00 DatacenterFR systemd[1]: pvesr.service: Succeeded.
May 18 14:38:00 DatacenterFR systemd[1]: Started Proxmox VE replication runner.
May 18 14:39:00 DatacenterFR systemd[1]: Starting Proxmox VE replication runner...
May 18 14:39:00 DatacenterFR systemd[1]: pvesr.service: Succeeded.
May 18 14:39:00 DatacenterFR systemd[1]: Started Proxmox VE replication runner.

 

[lps90]

It always worked, i didnt edited anything in this machine since 2019..
Now i just updated and the webgui is not acessible.

Attention: 8006 TCP port is open since always.. (OVH Game open all tcp ports by default)

 

[lps90]

Any possible solution / feedback?

 

[Moayad]

Please post the output of:

systemctl status pveproxy.service

 

[lps90]

Here is..

systemctl status pveproxy.service:
● pveproxy.service - PVE API Proxy Server
Loaded: loaded (/lib/systemd/system/pveproxy.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2021-05-18 00:59:57 UTC; 1 day 10h ago
Process: 1190 ExecStartPre=/usr/bin/pvecm updatecerts --silent (code=exited, status=0/SUCCESS)
Process: 1192 ExecStart=/usr/bin/pveproxy start (code=exited, status=0/SUCCESS)
Process: 14959 ExecReload=/usr/bin/pveproxy restart (code=exited, status=0/SUCCESS)
Main PID: 1195 (pveproxy)
Tasks: 4 (limit: 4915)
Memory: 132.8M
CGroup: /system.slice/pveproxy.service
├─ 1195 pveproxy
├─15901 pveproxy worker
├─15904 pveproxy worker
└─15906 pveproxy worker

May 19 00:00:01 DatacenterFR pveproxy[1195]: starting 3 worker(s)
May 19 00:00:01 DatacenterFR pveproxy[1195]: worker 15901 started
May 19 00:00:01 DatacenterFR pveproxy[1195]: worker 15904 started
May 19 00:00:01 DatacenterFR pveproxy[1195]: worker 15906 started
May 19 00:00:06 DatacenterFR pveproxy[1197]: worker exit
May 19 00:00:06 DatacenterFR pveproxy[1198]: worker exit
May 19 00:00:06 DatacenterFR pveproxy[1196]: worker exit
May 19 00:00:07 DatacenterFR pveproxy[1195]: worker 1196 finished
May 19 00:00:07 DatacenterFR pveproxy[1195]: worker 1197 finished
May 19 00:00:07 DatacenterFR pveproxy[1195]: worker 1198 finished

 

[Moayad]

Hi,

Please post the following commands:

netstat -ltn | grep 8006

tail -f /var/log/pveproxy/access.log

 

[lps90]

netstat -ltn | grep 8006:
tcp6 0 0 :::8006 :::* LISTEN

The "access.log" file is empty...

 

[Moayad]

Hi,

Is the firewall is running? - if yes could you please try to disable it?

 

[lps90]

I have a lot services running in this machine (that are running with no problems or restrictions).
I cant just turn off the firewall.

 

[helj15798]

It seems that we have the same issue.

You can try to run the following two commands and see if it works or not.

dhclient -r vmbr0
dhclient vmbro

If it works, I do not know why. I am also waiting for someone who knows about this.

 

[lps90]

@helj15798
No, thats not the same issue..
Your issue is easy to solve: link
My issue is different, i already have "touch /etc/cloud/cloud-init.disabled" and restarted the machine, but it is still not working.

 

[lps90]

No more possible solutions?

 

[Moayad]

Hey,

Have you tried to restart teh pve-cluster and pveproxy services?

can you do the following?

systemctl restart pve-cluster.service
systemctl restart pveproxy.service
pvecm updatecerts -f

 

[lps90]

yes, i already tried and still with no access to the webgui.

 

[lps90]

Today i tried to reset iptables:
iptables -P INPUT ACCEPT
iptables -P FORWARD ACCEPT
iptables -P OUTPUT ACCEPT
iptables -t nat -F
iptables -t mangle -F
iptables -F
iptables -X

Didnt solved the problem.


Then i stopped proxmox firewall:
pve-firewall stop

Didnt solved the problem too.

I really dont know what is the problem, it was only after upgrading v6.3 to v6.4.

 

[helicrenz]

Hello Ips90,

Did you manage to fix your issue? I'm having the same issue after installation proxmox to my baremetal server.

 

[lps90]

Hello Ips90,

Did you manage to fix your issue? I'm having the same issue after installation proxmox to my baremetal server.

Did you read the full thread?
Maybe there is a possible solution to your problem..
Your problem is not the same as mine.
Mine problem is after updating the proxmox v6.3 to v6.4, your problem is after installing proxmox.
Different things..

To my problem i already did what Staff Members said, but didnt solved my problem and until now there is no more feedback from them.
I'll probably have to reinstall proxmox and i will not update it anymore to avoid this kind of problems / bugs.

 

[lps90]

So, no more feedback about a solution, right?