Backup file restore cannot mount Windows 10 NTFS partition

ajo13

New Member
Nov 21, 2025
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1
Hello,

I have multiple Windows 10 VMs (MBR/BIOS boot) backed up on Proxmox Backup Server.
When I try to use File Restore, the small 500MB system partition mounts successfully, but the main C: NTFS partition always fails with the following:
Code:
mounting 'drive-scsi0.img.fidx/part/2' failed: all mounts failed or no supported file system (400)

The PVE file-restore VM log shows an ntfs3 metadata error related to $BadClus:
Code:
ntfs3(vdb2): ino=8, mi_enum_attr
ntfs3(vdb2): Failed to load $BadClus (-22).

My PVE and PBS versions:

Code:
proxmox-ve: 9.0.0 (running kernel: 6.14.11-4-pve)
pve-manager: 9.0.15 (running version: 9.0.15/6ef4690b0bee651d)
proxmox-kernel-helper: 9.0.4
proxmox-kernel-6.14.11-4-pve-signed: 6.14.11-4
proxmox-kernel-6.14: 6.14.11-4
proxmox-kernel-6.14.8-2-pve-signed: 6.14.8-2
amd64-microcode: 3.20250311.1
ceph-fuse: 19.2.3-pve2
corosync: 3.1.9-pve2
criu: 4.1.1-1
frr-pythontools: 10.3.1-1+pve4
ifupdown2: 3.3.0-1+pmx11
ksm-control-daemon: 1.5-1
libjs-extjs: 7.0.0-5
libproxmox-acme-perl: 1.7.0
libproxmox-backup-qemu0: 2.0.1
libproxmox-rs-perl: 0.4.1
libpve-access-control: 9.0.4
libpve-apiclient-perl: 3.4.2
libpve-cluster-api-perl: 9.0.7
libpve-cluster-perl: 9.0.7
libpve-common-perl: 9.0.15
libpve-guest-common-perl: 6.0.2
libpve-http-server-perl: 6.0.5
libpve-network-perl: 1.2.0
libpve-rs-perl: 0.11.3
libpve-storage-perl: 9.0.16
libspice-server1: 0.15.2-1+b1
lvm2: 2.03.31-2+pmx1
lxc-pve: 6.0.5-3
lxcfs: 6.0.4-pve1
novnc-pve: 1.6.0-3
proxmox-backup-client: 4.0.20-1
proxmox-backup-file-restore: 4.0.20-1
proxmox-backup-restore-image: 1.0.0
proxmox-firewall: 1.2.0
proxmox-kernel-helper: 9.0.4
proxmox-mail-forward: 1.0.2
proxmox-mini-journalreader: 1.6
proxmox-offline-mirror-helper: 0.7.3
proxmox-widget-toolkit: 5.1.1
pve-cluster: 9.0.7
pve-container: 6.0.14
pve-docs: 9.0.8
pve-edk2-firmware: 4.2025.05-2
pve-esxi-import-tools: 1.0.1
pve-firewall: 6.0.4
pve-firmware: 3.17-2
pve-ha-manager: 5.0.7
pve-i18n: 3.6.1
pve-qemu-kvm: 10.1.2-2
pve-xtermjs: 5.5.0-3
qemu-server: 9.0.27
smartmontools: 7.4-pve1
spiceterm: 3.4.1
swtpm: 0.8.0+pve3
vncterm: 1.9.1
zfsutils-linux: 2.3.4-pve1

Code:
proxmox-backup-server 4.0.20-1 running version: 4.0.20

What I have done so far:
The VM uses MBR (not EFI). The partition table looks normal and both partitions are detected.

  • BitLocker has never been enabled on any of the windows systems.
  • I ran full CHKDSK repair passes from inside Windows:

Code:
chkdsk C: /F /R /X
chkdsk C: /F /R /B

  • Both of these completed successfully.
    After running them, Windows reports the filesystem as clean with no bad sectors.
  • I created a new PBS backup after completing the full CHKDSK /B scan.
  • Even in this new backup, the File Restore still cannot mount the C: partition and shows the same $BadClus error.
  • The VM itself boots normally and Windows can read the filesystem with no issues.
Code:
[2025-11-20T23:11:11+01:00] PBS file restore VM log
[init-shim] beginning user space setup, version 1.0.0
[init-shim] booted Linux version 6.14.6-pbs-restore (build@proxmox) (gcc (Debian 14.2.0-19) 14.2.0, GNU ld (GNU Binutils for Debian) 2.44) #1 SMP Wed Jun 25 15:30:39 CEST 2025

[init-shim] debug: agetty start failed: /sbin/agetty not found, probably not running debug mode and safe to ignore
[init-shim] reached daemon start after 0.46s
[2025-11-20T22:11:11.466Z INFO  proxmox_restore_daemon] setup basic system environment...
[2025-11-20T22:11:11.468Z INFO  proxmox_restore_daemon] scanning all disks...
[2025-11-20T22:11:11.469Z INFO  proxmox_restore_daemon::proxmox_restore_daemon::disk] Supported FS: ext3, ext4, ext2, vfat, msdos, exfat, iso9660, hfsplus, hfs, sysv, v7, ntfs3, ufs, jfs, xfs, befs, f2fs, bcachefs, btrfs
EXT4-fs (vdb): VFS: Can't find ext4 filesystem
EXT4-fs (vdb): VFS: Can't find ext4 filesystem
EXT2-fs (vdb): error: can't find an ext2 filesystem on dev vdb.
FAT-fs (vdb): invalid media value (0xf3)
FAT-fs (vdb): invalid media value (0xf3)
exFAT-fs (vdb): invalid fs_name
exFAT-fs (vdb): failed to read boot sector
exFAT-fs (vdb): failed to recognize exfat type
VFS: could not find a valid V7 on vdb.
ntfs3(vdb): Primary boot signature is not NTFS.
ntfs3(vdb): try to read out of volume at offset 0x1ffffffe00
ufs: ufs_fill_super(): bad magic number
befs: (vdb): invalid magic header
F2FS-fs (vdb): Can't find valid F2FS filesystem in 1th superblock
F2FS-fs (vdb): Can't find valid F2FS filesystem in 2th superblock
bcachefs (/dev/vdb): error reading default superblock: Not a bcachefs superblock (got magic 00000000-0000-0000-0000-000000000000)
bcachefs (/dev/vdb): error reading superblock: Not a bcachefs superblock layout
bcachefs: bch2_fs_get_tree() error: invalid_sb_layout
[2025-11-20T22:11:11.494Z INFO  proxmox_restore_daemon::proxmox_restore_daemon::disk] drive 'vdb' ('drive-scsi0'): found partition '/dev/vdb2' (2, 136913616896B)
[2025-11-20T22:11:11.496Z INFO  proxmox_restore_daemon::proxmox_restore_daemon::disk] drive 'vdb' ('drive-scsi0'): found partition '/dev/vdb1' (1, 524288000B)
EXT4-fs (vda): VFS: Can't find ext4 filesystem
EXT4-fs (vda): VFS: Can't find ext4 filesystem
EXT2-fs (vda): error: can't find an ext2 filesystem on dev vda.
FAT-fs (vda): bogus number of reserved sectors
FAT-fs (vda): bogus number of reserved sectors
exFAT-fs (vda): invalid boot record signature
exFAT-fs (vda): failed to read boot sector
exFAT-fs (vda): failed to recognize exfat type
VFS: could not find a valid V7 on vda.
ntfs3(vda): Primary boot signature is not NTFS.
ntfs3(vda): try to read out of volume at offset 0x3ffe00
ufs: ufs_fill_super(): bad magic number
befs: (vda): invalid magic header
F2FS-fs (vda): Can't find valid F2FS filesystem in 1th superblock
F2FS-fs (vda): Can't find valid F2FS filesystem in 2th superblock
bcachefs (/dev/vda): error reading default superblock: Not a bcachefs superblock (got magic b6b6c7df-c3b4-75e9-c2d2-9c746de94cea)
bcachefs (/dev/vda): error reading superblock: Not a bcachefs superblock layout
bcachefs: bch2_fs_get_tree() error: invalid_sb_layout
given image 'drive-tpmstate0-backup.img.fidx' not found with 'drive-tpmstate0-backup', trying with 'drive-tpmstate0-back'.
[2025-11-20T22:11:12.649Z INFO  proxmox_restore_daemon] disk scan complete.
EXT4-fs (vdb1): VFS: Can't find ext4 filesystem
EXT4-fs (vdb1): VVFS: Can't find ext4 filesystem
EXT2-fs (vdb1): error: can't find an ext2 filesystem on dev vdb1.
FAT-fs (vdb1): bogus number of reserved sectors
FAT-fs (vdb1): bogus number of reserved sectors
exFAT-fs (vdb1): invalid fs_name
exFAT-fs (vdb1): failed to read boot sector
exFAT-fs (vdb1): failed to recognize exfat type
VFS: could not find a valid V7 on vdb1.
[2025-11-20T22:11:15.963Z INFO  proxmox_restore_daemon::proxmox_restore_daemon::disk] mounting '/dev/vdb1' succeeded, fstype: 'ntfs3'
EXT4-fs (vdb2): VFS: Can't find ext4 filesystem
EXT4-fs (vdb2): VFS: Can't find ext4 filesystem
EXT2-fs (vdb2): error: can't find an ext2 filesystem on dev vdb2.
FAT-fs (vdb2): bogus number of reserved sectors
FAT-fs (vdb2): bogus number of reserved sectors
exFAT-fs (vdb2): invalid fs_name
exFAT-fs (vdb2): failed to read boot sector
exFAT-fs (vdb2): failed to recognize exfat type
VFS: could not find a valid V7 on vdb2.
ntfs3(vdb2): ino=8, mi_enum_attr
ntfs3(vdb2): Failed to load $BadClus (-22).
ufs: this is not a 44bsd filesystem
befs: (vdb2): invalid magic header
F2FS-fs (vdb2): Can't find valid F2FS filesystem in 1th superblock
F2FS-fs (vdb2): Can't find valid F2FS filesystem in 2th superblock
bcachefs (/dev/vdb2): error reading default superblock: Not a bcachefs superblock (got magic a8006661-901f-0706-1e66-6067807b0800)
bcachefs (/dev/vdb2): error reading superblock: Not a bcachefs superblock layout
bcachefs: bch2_fs_get_tree() error: invalid_sb_layout
[2025-11-20T22:11:17.751Z ERROR proxmox_rest_server::rest] GET /api2/json/list?path=ZHJpdmUtc2NzaTAuaW1nLmZpZHgvcGFydC8y: 400 Bad Request: [client 0.0.0.0:807] mounting 'drive-scsi0.img.fidx/part/2' failed: all mounts failed or no supported file system

This appears to be an issue with the ntfs3 driver inside the File Restore environment failing to parse the $BadClus metadata on the NTFS volume, even though Windows handles it fine and CHKDSK /B has already rebuilt the metadata.

Is this a known limitation or bug in the restore image?

Any help or guidance would be greatly appreciated.


Thanks in advance.