APCUPSD says I need UPS battery changing, but it's new

[dani_cie]

Hello,

I'm using APCUPSD and I'm getting the following emails saying the battery needs changing. I've tried updating the battery install date too, but it's still giving me errors. The UPS is new, so I'm assuming that's not the issue. Does anyone have any tips I could try?

pve UPS pve battery needs changing NOW.

APC : 001,037,0929
DATE : 2024-12-30 13:36:09 +0100
HOSTNAME : pve
VERSION : 3.14.14 (31 May 2016) debian
UPSNAME : pve
CABLE : USB Cable
DRIVER : USB UPS Driver
UPSMODE : Stand Alone
STARTTIME: 2024-12-30 13:24:55 +0100
MODEL : Back-UPS BX2200MI
STATUS : ONLINE
LINEV : 234.0 Volts
LOADPCT : 17.0 Percent
BCHARGE : 74.0 Percent
TIMELEFT : 37.1 Minutes
MBATTCHG : 5 Percent
MINTIMEL : 3 Minutes
MAXTIME : 0 Seconds
SENSE : High
LOTRANS : 145.0 Volts
HITRANS : 295.0 Volts
ALARMDEL : No alarm
BATTV : 27.4 Volts
LASTXFER : Automatic or explicit self test NUMXFERS : 1 XONBATT : 2024-12-30 13:36:07 +0100 TONBATT : 0 Seconds
CUMONBATT: 1 Seconds
XOFFBATT : 2024-12-30 13:36:08 +0100
LASTSTEST: 2024-12-30 13:36:07 +0100
SELFTEST : OK
STATFLAG : 0x05000008
SERIALNO : 9B2428A00694
BATTDATE : 2024-12-30
NOMINV : 230 Volts
NOMBATTV : 24.0 Volts
NOMPOWER : 1200 Watts
END APC : 2024-12-30 13:36:09 +0100

 

[fireon]

With “apctest” you can set the date again manually, maybe that will work.
https://sourceforge.net/p/apcupsd/mailman/message/32125168/

 

[dani_cie]

With “apctest” you can set the date again manually, maybe that will work.
https://sourceforge.net/p/apcupsd/mailman/message/32125168/

Thanks for your reply. I've tested that before, but unfortunately does not work. Maybe I can manually test the APC battery itself with a multimeter. Maybe it's a DOA. However when I unplug power, it does still keep the server powered on for a bit.

 

[rpavlovs]

I had a similar but not the same story. I have an APC UPS backup 1250. I got it used and replaced the batteries myself with batteries sourced from Amazon.com I'm on my second set of these batteries mind you and they typically last about 2-3 years of continuous use. I have about 30-40% load on my APC and I've configured NUT server to monitor the codes/status and manage my homelab. When I replaced the batteries recently, the APC unit went into charge mode (which seems fairly obvious). The problem came up when it reached 100% it still said charging or batteries in need of charging. I decided to do a full powercycle of everything, APC and servers which resolved the issue. If you still have problems after all this and you have apc/nut software configured and working monitoring the APC; then, as-you-say, check the batter with a multimeter and maybe buy some more batteries. In my experiance the batteries are about $20USD each and you need two for my model hooked together in serial. Make sure they are wired together correctly or you could cause a fire or something.