Search results

  1. powersupport

    Secure Boot – Microsoft UEFI CA 2023 Certificate Not Included in EFI Disk

    Hi , We are currently preparing our Windows Server VMs for Microsoft's Secure Boot certificate updates. According to Microsoft’s announcement (ref: https://support.microsoft.com/en-us/topic/windows-secure-boot-certificate-expiration-and-ca-updates-7ff40d33-95dc-4c3c-8725-a9b95457578e), the...
  2. powersupport

    VM 125 Disk on NAS Failing with I/O Errors — Migration and Backup Fail

    Hello, I have a VM (ID 125) running WHM/cPanel. When creating it, I accidentally placed the disk on my NAS Backup storage instead of local storage (local_btrfs). Symptoms / Issues: The VM sometimes shuts down automatically after starting. Inside the VM, dmesg shows repeated I/O errors on...
  3. powersupport

    VM Disk Migration Fails with I/O Read Error

    Hi Support Team, We’re facing an issue while migrating a VM disk. The migration starts but fails part way with an I/O read error from the source NAS storage. Here’s the error: moving disk with snapshots, snapshots will not be moved! create full clone of drive scsi0...
  4. powersupport

    VM Disk Performance Issue After Moving from Local RAID SSD to NFS Storage

    We have a Proxmox VE Essentials 1xCPU subscription and are experiencing a disk performance drop after migrating a VM’s virtual disk. Originally, the VM’s disk was on a local RAID SSD. We moved it to an NFS shared disk (15K RPM RAID array) hosted on an ESXi server over the network. After the...
  5. powersupport

    Server Becomes Unresponsive During PBS Backup

    Hi, When the Proxmox Backup Server (PBS) backup runs, my Proxmox VE server becomes unresponsive. The web GUI and SSH stop working until the backup is finished. Is there any way to fix this? Anybody please assist on this to help resolve the issue. Thanks.
  6. powersupport

    How to change default return-path sender (mailer-daemon@hostname) in PMG?

    Hi Team, We are using Proxmox Mail Gateway (PMG). When emails bounce or fail to send, PMG sends a message from mailer-daemon@<hostname>. The problem is that this email address is not allowed by our SPF/DMARC settings, so other servers sometimes reject it. Is there a way to change the...
  7. powersupport

    How to Allow Customer to Access Only Their Own VM Backup in PBS?

    Hi, I need to provide a customer with access to Proxmox Backup Server (PBS) so they can download and restore their own VM backups. However, the PBS contains backups of many other VMs, and I want to ensure that the customer can only see and access their own VM backups. Could you please guide me...
  8. powersupport

    User Permissions Issue on PBS Datastore – Duplicate Usernames & Fingerprint Retrieval

    Hi, I assigned Admin privileges to a user for a datastore, but I see another user with the same name in the list. Issues: How can I log in with the correct user with admin privileges ? How do I get the datastore fingerprint for the user? Any help would be appreciated. Thanks
  9. powersupport

    Native Support for Individual File Recovery in VMs with Proxmox Backup Server (PBS)

    Hi Support, I hope this message finds you well. Could you please confirm if Proxmox Backup Server (PBS) natively supports individual file recovery within virtual machines? This functionality is essential for our requirements. Looking forward to your response. Thank you
  10. powersupport

    Native Support for Individual File Recovery in Proxmox Backup Server"

    Hi, Could you please advice if Proxmox Backup Server (PBS) natively supports individual file recovery within VMs, without the need for third-party tools? Thank you.
  11. powersupport

    proxmox cluster setup with Alletra 5000

    Hi, For integrating Alletra 5000 storage to a proxmox cluster, may I know which is the best file system we can use? there is not much documentation for this scenario I see some documentations about OCFS2 but not sure if it will work Thank you.
  12. powersupport

    Which file system is the best

    Hi, Which filesystem is best for live migration and HA support in a Proxmox cluster: ext4, XFS, or ZFS? Thank you!
  13. powersupport

    best filesystem for proxmox cluster

    May I know which is the best filesystem for the proxmox cluster, xfs,ext4,xfs, or OCFS2? Thank you.
  14. powersupport

    proxmox cluster with HPE Alletra 5000 as storage

    Hi, Using Proxmox VE with HPE Alletra 5000 as storage: is it possible to configure Proxmox VE to enable high availability (HA) using HPE Alletra 5000 storage? our client plans to connect 30 nodes to the HPE Alletra 5000 with the HA feature. Thank you
  15. powersupport

    Proxmox Mail Gateway

    Hi team, We would like to make some changes to the Proxmox Mail Gateway email notification. 1. change postmaster from the Proxmox notification from postmaster@localhost.localdomain to emailsecurity@localhost.localdomain 2. Remove the localhost from the Proxmox email notification, from...
  16. powersupport

    iscsi storage access directly from proxmox node

    Hi, Is there a way we can directly access iscsi storage from proxmox node
  17. powersupport

    Proxmox showing incorrect disk usage

    We have a single-node Proxmox setup with one VM, which is a Proxmox Backup Server. The node has a total storage capacity of 20 TB, of which 14 TB is allocated to the VM. Currently, the VM has used 6 TB of storage, leaving about 8 TB available within the VM. However, Proxmox VE is showing a...
  18. powersupport

    The VMs are using more network bandwidth than allocated.

    Hi Support, In our proxmox node, the VMs are configured with a network limit of 12.5 Mbps, but we’ve observed it occasionally exceeding this limit and reaching up to 20 Mbps. How is this possible? Can anyone advise what could be the reason for this? much appreciated Thank you.
  19. powersupport

    The server is unresponsive due to the PBS backup process running.

    Hi Support, The server became unresponsive while a PBS backup was running. I stopped the backup, and the server is now functioning again. It seems the backup process caused the issue. Could you please look into this and assist Thank you.
  20. powersupport

    Unable to delete a snapshot

    We have server with the id 112 and snapshot named "BeforeDiskUpgrade", when I try to delete the snapshot getting the error as "rbd error: rbd: error opening image vm-112-state-BeforeDiskUpgrade: (2) No such file or directory", I tried to check from the snapshot from pool but it doesn't exist...