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  1. powersupport

    Secure Boot – Microsoft UEFI CA 2023 Certificate Not Included in EFI Disk

    Hi , We are currently preparing our Windows Server VMs for Microsoft's Secure Boot certificate updates. According to Microsoft’s announcement (ref: https://support.microsoft.com/en-us/topic/windows-secure-boot-certificate-expiration-and-ca-updates-7ff40d33-95dc-4c3c-8725-a9b95457578e), the...
  2. powersupport

    VM 125 Disk on NAS Failing with I/O Errors — Migration and Backup Fail

    Hello, I have a VM (ID 125) running WHM/cPanel. When creating it, I accidentally placed the disk on my NAS Backup storage instead of local storage (local_btrfs). Symptoms / Issues: The VM sometimes shuts down automatically after starting. Inside the VM, dmesg shows repeated I/O errors on...
  3. powersupport

    Restore backup to new install

    Hi, You don’t need Proxmox Backup Server for this. Just copy your backup file to the new server into the backup folder (usually /var/lib/vz/dump/). After that, it will show up in the Backups list in Proxmox and you can restore it from there. There isn’t an “Upload” button on the backup page —...
  4. powersupport

    VM Disk Migration Fails with I/O Read Error

    Hi, Could anyone please advise how to check if the disk has any issues and how to find its logs? I was trying to move the disk from NAS-BACKUP to local-btrfs, but encountered the error I shared earlier. Thank you.
  5. powersupport

    VM Disk Migration Fails with I/O Read Error

    Currently the disc seems not corrupted and all working fine, but we required to move the disc from one to another and it is urgent. Could you please advise a safe method.
  6. powersupport

    VM Disk Migration Fails with I/O Read Error

    Hi Support Team, We’re facing an issue while migrating a VM disk. The migration starts but fails part way with an I/O read error from the source NAS storage. Here’s the error: moving disk with snapshots, snapshots will not be moved! create full clone of drive scsi0...
  7. powersupport

    Hardware Upgrade

    Hi, You can’t directly add more CPU or RAM to a running node without a restart, since the hardware needs to be recognized by the system. To avoid downtime for your workloads, you can use Proxmox features like live migration: move the VMs/containers to other nodes in the cluster, then shut down...
  8. powersupport

    VM Disk Performance Issue After Moving from Local RAID SSD to NFS Storage

    Hi @bbgeek17, Thanks for your patience. Please find attached the io performance between host and guest. As there is no package ssacli found on proxmox repository. I've captured RAID controller infomation from iLo Thank you
  9. powersupport

    Needed User Permissions to see PBS backups in PVE

    Hi, The user can’t see backups because permissions also need to be set on the PBS datastore itself, not just in PVE. Once you add Datastore on the PBS side, the backups will show up.
  10. powersupport

    VM Disk Performance Issue After Moving from Local RAID SSD to NFS Storage

    Hi @bbgeek17 1. So the disk was hosted locally? Yes on local-lvm. I.e. on local-lvm. It is still hosted locally based on the configuration attached to the opening post.? yes 2. It was moved to NFS share, but the configuration you provided does not show this. It still shows disk on "local-lvm2"...
  11. powersupport

    VM Disk Performance Issue After Moving from Local RAID SSD to NFS Storage

    Hi, Could someone kindly provide an update on the resolution of this issue? Looking forward to your response. Thank you.
  12. powersupport

    MX got timeout

    Could you please check the logs to see why it’s timing out: journalctl -u pmgproxy -f grep 'error' /var/log/pmg/pmgproxy/pmgproxy.log If the problem is too many connections, use NGINX in front of PMG to handle more traffic. Don’t try to change the built-in proxy. Only if nothing else works...
  13. powersupport

    Errors with File Restore

    Hi, The error usually happens because some of the partitions in the backup aren’t designed to be read directly, so the file restore tool can’t mount them. That’s why you’re able to restore from certain folders but not others. If you need files from those areas, the best option is to restore...
  14. powersupport

    VM Disk Performance Issue After Moving from Local RAID SSD to NFS Storage

    Hi @bbgeek17, Could you please provide an update. Looking forward to your reply. Thank you.
  15. powersupport

    VM Disk Performance Issue After Moving from Local RAID SSD to NFS Storage

    @bbgeek17 Orignally vm 121 was on storage local-lvm at pve4. To trouble shoot the IO issue, I've created storage local-lvm2 on the same VG at pve4 to see if it can help (actually it can't). I've already moved the vm disk back to local-lvm. I am sorry for confusing you. HW raid model? HPE...
  16. powersupport

    Adding NFS storage using command line

    Your testy NFS storage is inactive because it’s missing a path. Fix it with: pvesm set testy --path /mnt/pve/testy Then check: pvesm status It should be active. When adding NFS storage via CLI, always include --path /mnt/pve/<name>
  17. powersupport

    Migration of VM to a new install of proxmox.

    The issue is likely because the USB SSD hasn’t been added as a storage location in Proxmox yet. Once it’s mounted and added under Datacenter → Storage, your backups will appear in the GUI and be ready for restore.
  18. powersupport

    VM Disk Performance Issue After Moving from Local RAID SSD to NFS Storage

    Hi @bbgeek17 Below is added the result, could you please look into it and advise dir: local path /var/lib/vz content vztmpl,iso,backup lvmthin: local-lvm thinpool data vgname pve content rootdir,images nfs: iso export /export path /mnt/pve/iso server...
  19. powersupport

    VM Disk Performance Issue After Moving from Local RAID SSD to NFS Storage

    We have a Proxmox VE Essentials 1xCPU subscription and are experiencing a disk performance drop after migrating a VM’s virtual disk. Originally, the VM’s disk was on a local RAID SSD. We moved it to an NFS shared disk (15K RPM RAID array) hosted on an ESXi server over the network. After the...
  20. powersupport

    Proxmox Backup Server - free system disk space

    Hi, The issue is likely that some backup files or large data were accidentally saved to the root disk (like /mnt) instead of the backup storage. This can happen if the datastore wasn't mounted properly during a backup. You can check what's using space with: du -h -d1 / | sort -hr | head -n 20...