UNKNOWN S.M.A.R.T. Status - Exit Code: 2 (500)

I made update-smart-drivedb --no-verify --trunk (driverdb.h update)
Nothing changed.

/usr/sbin/smartctl --health /dev/sdc
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.116-1-pve] (local build)
Read Device Identity failed: scsi error unsupported field in scsi command
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

It is one of several USB external drives:


22: SCSI 500.0: 10600 Disk
[Created at block.245]
Unique ID: LUEV.tAF14mhhgKB
Parent ID: MZfG.MYiVK9G2TR8
SysFS ID: /class/block/sdc
SysFS BusID: 5:0:0:0
SysFS Device Link: /devices/pci0000:00/0000:00:14.0/usb2/2-4/2-4:1.0/host5/target5:0:0/5:0:0:0
Hardware Class: disk
Model: "Seagate Basic"
Vendor: "Seagate"
Device: "Basic"
Revision: "0712"
Serial ID: "NABZJS9K"
Driver: "uas", "sd"
Driver Modules: "uas"
Device File: /dev/sdc (/dev/sg2)
Device Number: block 8:32-8:47 (char 21:2)
Geometry (Logical): CHS 3815447/64/32
Size: 7814037167 sectors a 512 bytes
Capacity: 3726 GB (4000787029504 bytes)
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #17 (USB Controller)

24: USB 00.0: 10600 Disk
[Created at usb.122]
Unique ID: Zj8l.r7EtAN4IC+F
Parent ID: pBe4.xYNhIwdOaa6
SysFS ID: /devices/pci0000:00/0000:00:14.0/usb2/2-4/2-4:1.0
SysFS BusID: 2-4:1.0
Hardware Class: disk
Model: "Seagate RSS LLC Basic"
Hotplug: USB
Vendor: usb 0x0bc2 "Seagate RSS LLC"
Device: usb 0xaa15 "Basic"
Revision: "7.12"
Serial ID: "NABZJS9K"
Driver: "uas"
Driver Modules: "uas"
Module Alias: "usb:v0BC2pAA15d0712dc00dsc00dp00ic08isc06ip62in00"
Driver Info #0:
Driver Status: uas is active
Driver Activation Cmd: "modprobe uas"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #33 (Hub)
 
Last edited:
I made update-smart-drivedb --no-verify --trunk (driverdb.h update)
Nothing changed.

/usr/sbin/smartctl --health /dev/sdc
smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.15.116-1-pve] (local build)
Read Device Identity failed: scsi error unsupported field in scsi command
A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options.

It is one of several USB external drives:


22: SCSI 500.0: 10600 Disk
[Created at block.245]
Unique ID: LUEV.tAF14mhhgKB
Parent ID: MZfG.MYiVK9G2TR8
SysFS ID: /class/block/sdc
SysFS BusID: 5:0:0:0
SysFS Device Link: /devices/pci0000:00/0000:00:14.0/usb2/2-4/2-4:1.0/host5/target5:0:0/5:0:0:0
Hardware Class: disk
Model: "Seagate Basic"
Vendor: "Seagate"
Device: "Basic"
Revision: "0712"
Serial ID: "NABZJS9K"
Driver: "uas", "sd"
Driver Modules: "uas"
Device File: /dev/sdc (/dev/sg2)
Device Number: block 8:32-8:47 (char 21:2)
Geometry (Logical): CHS 3815447/64/32
Size: 7814037167 sectors a 512 bytes
Capacity: 3726 GB (4000787029504 bytes)
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #17 (USB Controller)

24: USB 00.0: 10600 Disk
[Created at usb.122]
Unique ID: Zj8l.r7EtAN4IC+F
Parent ID: pBe4.xYNhIwdOaa6
SysFS ID: /devices/pci0000:00/0000:00:14.0/usb2/2-4/2-4:1.0
SysFS BusID: 2-4:1.0
Hardware Class: disk
Model: "Seagate RSS LLC Basic"
Hotplug: USB
Vendor: usb 0x0bc2 "Seagate RSS LLC"
Device: usb 0xaa15 "Basic"
Revision: "7.12"
Serial ID: "NABZJS9K"
Driver: "uas"
Driver Modules: "uas"
Module Alias: "usb:v0BC2pAA15d0712dc00dsc00dp00ic08isc06ip62in00"
Driver Info #0:
Driver Status: uas is active
Driver Activation Cmd: "modprobe uas"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #33 (Hub)
I found the following on the official site: https://www.smartmontools.org/wiki/USB
If UAS transfer mode is enabled under Linux, -d sat[,12] may fail with error message scsi error: unsupported field in scsi command (see related tickets).This is because the Linux kernel rejects SAT ATA pass-through commands for certain devices with broken pass-through support.For more information see the SAT with UAS under Linux page.
 
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