Web Gui Unreachable

minion

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May 4, 2020
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UNITLOADACTIVESUBDESCRIPTION
PVE_Failed_Services.png

I can't reach the webUi of my PVE. The networking is up and running. I can reach the host using SSH. I'm not sure what's going on.

I pulled some services that aren't currently running. The only ones I'd be a little concerned about are: pvestatd, pve-guests, and maybe pve-cluster I don't use the rest and I have nothing configured for them.
 

minion

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May 4, 2020
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To mention, I've installed some updates and minor upgrades, and also a reboot. It came back online OK, but I was having issues with the web console failing to start so I rebooted again, but now I can't access the web Ui at all. The page fails to load as if the server address is unreachable.2020-09-24 22.44.04 10.255.254.251 6a2673149b25.png
 

minion

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May 4, 2020
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root@pve:~# journalctl -u pveproxy
Sep 25 03:17:28 pve pveproxy[1091]: starting 1 worker(s)
Sep 25 03:17:28 pve pveproxy[1091]: worker 23660 started
Sep 25 03:17:28 pve pveproxy[1091]: worker 23658 finished
Sep 25 03:17:28 pve pveproxy[1091]: starting 1 worker(s)
Sep 25 03:17:28 pve pveproxy[1091]: worker 23661 started
Sep 25 03:17:28 pve pveproxy[23660]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/share/perl5/PVE/APIServer/AnyEvent.pm line 1737.
Sep 25 03:17:28 pve pveproxy[23661]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/share/perl5/PVE/APIServer/AnyEvent.pm line 1737.
Sep 25 03:17:33 pve pveproxy[23659]: worker exit

It's a huge output but it's all about the pve-ssl.key failure.
 

Moayad

Proxmox Staff Member
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Jan 2, 2020
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have you changed ssl-keys?

what the output of
Bash:
~ find /etc/pve | grep -v qemu
~ journalctl -u pve-cluster
 

minion

Member
May 4, 2020
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have you changed ssl-keys?

what the output of
Bash:
~ find /etc/pve | grep -v qemu
~ journalctl -u pve-cluster


pve_cluster.png

I haven't changed keys recently although on the key I use from Let's Encrypt expired and I'm still having issues renewing because of DNSSEC issues
 

Moayad

Proxmox Staff Member
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please post output of the following commands:

Bash:
~ ip a
~ cat /etc/hosts
~ cat /etc/network/interfaces
 

minion

Member
May 4, 2020
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Ok, take a look at my colleague's response here you will find the solution

i hope that helps

Have a nice weekend :)

It sure did help.

My /etc/hosts file had
Markdown (GitHub flavored):
```
127.0.0.1    pve.localdomain    pve
10.255.254.251 pve.mydomain.com pve
```

## Changed to
```
# 127.0.0.1    pve.localdomain    pve
10.255.254.251 pve.mydomain.com pve
```

## Restarted pve-cluster
```
root@pve:~# systemctl status -l pve-cluster
● pve-cluster.service - The Proxmox VE cluster filesystem
   Loaded: loaded (/lib/systemd/system/pve-cluster.service; enabled; vendor preset: enabled)
   Active: active (running) since Fri 2020-09-25 15:49:21 EDT; 5s ago
  Process: 3095 ExecStart=/usr/bin/pmxcfs (code=exited, status=0/SUCCESS)
Main PID: 3103 (pmxcfs)
    Tasks: 5 (limit: 4915)
   Memory: 2.4M
   CGroup: /system.slice/pve-cluster.service
           └─3103 /usr/bin/pmxcfs

Sep 25 15:49:20 pve systemd[1]: Starting The Proxmox VE cluster filesystem...
Sep 25 15:49:20 pve pmxcfs[3103]: [status] notice: update cluster info (cluster name  pve-cluster, version = 1)
Sep 25 15:49:20 pve pmxcfs[3103]: [status] notice: node has quorum
Sep 25 15:49:20 pve pmxcfs[3103]: [dcdb] notice: members: 1/3103
Sep 25 15:49:20 pve pmxcfs[3103]: [dcdb] notice: all data is up to date
Sep 25 15:49:20 pve pmxcfs[3103]: [status] notice: members: 1/3103
Sep 25 15:49:20 pve pmxcfs[3103]: [status] notice: all data is up to date
Sep 25 15:49:21 pve systemd[1]: Started The Proxmox VE cluster filesystem.
```

- Now everything is working again


Thank you very much for your helpful and thoughtful recommendations, @Moayad. Have a nice weekend
 

Alwin

Proxmox Retired Staff
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Aug 1, 2017
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127.0.0.1 pve.localdomain pve
This should be 127.0.0.1 localhost. Removing it may cause trouble if services try to resolve localhost.
 

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