Status Report Details don't match up

[JayTaylorMN]

Hi,

I've got a very simple PMG setup that receives very few emails. I get the daily status report and then I look at the Tracking Center and the number of emails don't match.

The Status Report says that Incoming mails = 8 and junk mails = 8. When I go to the Tracking Center and put in the same date/time frame I get no emails in my search.

What am I doing wrong?

Thanks,
Jay

 

[Stoiko Ivanov]

please post the anonymized mail.log (files matching '/var/log/mail.log*') for the corresponding timeframe

 

[JayTaylorMN]

Thanks for the request. I'd like to ask some questions first. I want to make sure I'm not assuming anything bad/wrong about the emailed report and what the tracking center reports.

The emailed report has a section called "Incoming Mails (24 hours)". In that section it lists "incoming Mails" as 9 and "Junk Mails" as 9.

I'm assuming that is for the previous day/24 hours (local time). When I go to the Mail Gateway "Tracking Center" and do a search for that time frame, I get no hits at all.

Thanks for the mail.log* file tip. I've been going through the logs to figure out what exactly is going on.

After a little research, I don't think that the report emailed each day is accurate. I was unable to fine 9 of anything that looks like it received an email and classified it as Junk.

The next day the numbers were 12 for both. I'm wondering if the numbers are cumulative or not being reset...

Jay

 

[JayTaylorMN]

Well, here are the log entries for Oct 3 2019 and here's a copy of the email: Proxmox Status Report - 2019-10-03

System Status

Hostname	pmg
Uptime	3 days 15:38
Version	pmg-api/6.0-6/b0c1ded4
Load	0.03
Memory	76.60%
Disk	9.25%

Incoming Mails (24 hours)

Incoming Mails	6
Junk Mails (100.00%)	6
Spam Mails (0.00%)	0
SPF rejects (0.00%)	0
Bounces (0.00%)	0
Virus Mails (0.00%)	0
Mail Traffic	0.000 MByte

Outgoing Mails (24 hours)

Outgoing Mails	0
Bounces	0
Mail Traffic	0.000 MByte

 

[JayTaylorMN]

Bump.

 

[Stoiko Ivanov]

looks to me that those mails are all rejected by postscreen (see http://www.postfix.org/POSTSCREEN_README.html) and are therefore counted towards junk

I hope this helps

 

[JayTaylorMN]

Yes that was a big help in understanding that not all the information is in the log on why an email was not showing in the search. Postfix using postscreen would eliminate a connection or email before getting to PMG/Postfix. I still find it curious that some of the connections that are on/in rbl's still get through far enough to be rejected and visible in a search in the tracking center. I'll try to do some more research on why rbl hits make it far enough to the smtp/postfix server.

Thanks,
Jay