smtp service stoped

tom

Proxmox Staff Member
Staff member
Aug 29, 2006
15,622
959
163
I don't find out why the smtp service stopped witheout
any reason.

hi,

first, please describe your system:
  • hardware (CPU,HDD,RAM) what are the resulte of "proxperf"
  • which proxmox license do you use? (the latest version is 2.1 - 2294 , kernel 2.6.22)
please send us also the corresponding syslog file for analysis.
 

danbit

New Member
Jan 27, 2008
9
0
1
proxperf
CPU BOGOMIPS: 6389.22
REGEX/SECOND: 308900
HD SIZE: 7.38 GB (/dev/sda2)
BUFFERED READS: 88.60 MB/sec
AVERAGE SEEK TIME: 7.30 ms
FSYNCS/SECOND: 1186.19
DNS EXT: 263.46 ms
DNS INT: 2.13 ms
DNSBL: 300.68 ms (zen.spamhaus.org)

I am using the last vmappliance
 

martin

Proxmox Staff Member
Staff member
Apr 28, 2005
725
1,235
144
proxperf
CPU BOGOMIPS: 6389.22
REGEX/SECOND: 308900
HD SIZE: 7.38 GB (/dev/sda2)
BUFFERED READS: 88.60 MB/sec
AVERAGE SEEK TIME: 7.30 ms
FSYNCS/SECOND: 1186.19
DNS EXT: 263.46 ms
DNS INT: 2.13 ms
DNSBL: 300.68 ms (zen.spamhaus.org)

I am using the last vmappliance

hi,

proxperf results are ok. what vmware software do you use?

for analysis I need as described the corresponding syslog file (see /var/log/syslog.x ), or if you prefer we can do a SSH login - just send your IP and the login credentials to support@proxmox.com (also describe the time when the smtp has the problem) - make sure that your firewall allow ssh access for our IP 213.129.239.114
 

danbit

New Member
Jan 27, 2008
9
0
1
I am using the vmware ESx 3.5.
what happen is that system hang up i cant access to the proxmox server via ssh or http. to wake the system up i must do a restart.
i look in the messages and syslog and i didn't find the problem.
 

tom

Proxmox Staff Member
Staff member
Aug 29, 2006
15,622
959
163
I am using the vmware ESx 3.5.
what happen is that system hang up i cant access to the proxmox server via ssh or http. to wake the system up i must do a restart.
i look in the messages and syslog and i didn't find the problem.

hi,

can you provide us access to the system or the logs?
__

for analysis I need as described the corresponding syslog file (see /var/log/syslog.x ), or if you prefer we can do a SSH login - just send your IP and the login credentials to support@proxmox.com (also describe the time when the smtp has the problem) - make sure that your firewall allow ssh access for our IP 213.129.239.114
__
 

tom

Proxmox Staff Member
Staff member
Aug 29, 2006
15,622
959
163
I am using the vmware ESx 3.5.
what happen is that system hang up i cant access to the proxmox server via ssh or http. to wake the system up i must do a restart.
i look in the messages and syslog and i didn't find the problem.

Hi again,

I just heard that there are some issues with kernel 2.6.22 and esx 3/3.5, you can downgrade the kernel to 2.6.18 to work around this:

HowTo: Downgrade your VMware Virtual Appliance from Kernel 2.6.22 to 2.6.18:

There are some issues between VMware and Linux Kernel 2.6.22 - if you see such problems on your environment you can downgrade to Kernel 2.6.18.


1. Download the Kernel 2.6.18 and the vmware-tools for Kernel 2.6.18:

> wget http://www.proxmox.com/cms_proxmox/cms/upload/kernel/proxmox-kernel_2.6.18-3_i386.deb
> wget http://www.proxmox.com/cms_proxmox/cms/upload/misc/proxmox-vmware-tools_2.6.18-3_all.deb

2.Remove vmware-tools:

> dpkg -r proxmox-vmware-tools

3. Install Kernel 2.6.18:

> dpkg -i proxmox-kernel_2.6.18-3_i386.deb

4. Reboot

(to activate the new kernel)

5. optional: Install vmware-tools package:

> dpkg -i proxmox-vmware-tools_2.6.18-3_all.deb

6. Final reboot

Check if all services are running, test mail flow, etc.
 

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get your own in 60 seconds.

Buy now!