Restore stuck at 100%

[zpeters]

i'm new here, I apologize if this has been asked/answered before.

I have recently backed up a bunch of vms over NFS. Reviewed all of the logs to confirm they completed successfully

When i try to restore the file through the gui to will start the process and get to 100% and just sit there. It never completes, but also i do not see any errors in the syslog. Most of these VMs can be rebuilt so it isn't a life or death situation. Would just like to know what else i should troubleshoot or what might be going on.

I did a full check of the system hardware, ram and harddrive (SSD) and they all passed extensive tests successfully.

Besides being able to restore everything else seems fine.

Thank you for your help, i'm pulling my hair out here!'

* Edit *

Just tested restoring the backup file to another NFS share and that works flawlessly. Is there any reason why i would be having issues restoring locally but not to a NFS share?

 

[fiona]

Hi,
what is your pveversion -v? Could you share the backup configuration (in the GUI there's a button Show Configuration)? Just to make sure I got it right, when you select the local storage in the restore dialog (is this a directory based storage or one of the default local-lvm or local-zfs ones?) it gets stuck, but when you select a different NFS storage (or the same one) it works? Is there enough space on the local storage?

 

[fabiann.freitas]

Did u manage to solve your problem zpeters? this situation is happening to me too ...

 

[fiona]

Hi,

Did u manage to solve your problem zpeters? this situation is happening to me too ...

please share the output of pveversion -v, the restore task log and the VM configuration from the backup. What storage are you using as a target?

 

[fabiann.freitas]

Hi,

please share the output of pveversion -v, the restore task log and the VM configuration from the backup. What storage are you using as a target?

I used version 5.4.15, everything worked perfect! But we had to replace the machine with another identical one, just changing the disks from (5 x 600G) to (5 x 1.2T). I installed version 6, had this problem, installed version 7, same problem, went back to version 5.4.15, same problem. I use a DL380 G7 with raid5 P480i controller. I believe that if you solve for 5, it solves for the others. Because, as I said, I already installed version 6 and 7 and the problem persists

 

[fiona]

Similar/same issue:
https://forum.proxmox.com/threads/h...nd-sas-issues-extremly-slow-pve-7-0-11.98970/
I'd also recommend checking for system messages as @aaron suggested.

 

[fabiann.freitas]

Similar/same issue:
https://forum.proxmox.com/threads/h...nd-sas-issues-extremly-slow-pve-7-0-11.98970/
I'd also recommend checking for system messages as @aaron suggested.

 

[fiona]

I used version 5.4.15, everything worked perfect! But we had to replace the machine with another identical one, just changing the disks from (5 x 600G) to (5 x 1.2T). I installed version 6, had this problem, installed version 7, same problem, went back to version 5.4.15, same problem. I use a DL380 G7 with raid5 P480i controller. I believe that if you solve for 5, it solves for the others. Because, as I said, I already installed version 6 and 7 and the problem persists

That rather makes it sound like an issue with the hardware/firmware/controller. I'm not saying it definitely is, but I'd check there first. The system log indicates that qemu-img is stuck (most likely on I/O because of some low-level issue).

 

[fabiann.freitas]

That rather makes it sound like an issue with the hardware/firmware/controller. I'm not saying it definitely is, but I'd check there first. The system log indicates that qemu-img is stuck (most likely on I/O because of some low-level issue).

I've done all kinds of tests on the disks, I've changed the P410i, I've changed the raid 5 type to (1+0), the p410i's firmware is updated to the latest version 3.00. I do not know what else to do

 

[fabiann.freitas]

I've done all kinds of tests on the disks, I've changed the P410i, I've changed the raid 5 type to (1+0), the p410i's firmware is updated to the latest version 3.00. I do not know what else to do

The solution I found to this problem was:

I removed the 1.2T 5 disk RAID5 via P410i and created 5 logical ones with 1.1T. In the installation of proxmox 7.1.2, I chose the option ZFS-RAID1 (RAID 5 with 3 disks or more) and it selected the 5 logical disks and created a logical disk of 4.4T and life that follows, no more errors. It is very fast. Thanks guys.