'pveam update' not updating appliance list

D

darkpixel

Renowned Member
Oct 26, 2010
28
2
68
I found several threads where people are getting HTTP404's when trying to download templates. The solution was to run 'pveam update' from the command line.

I am unable to download the ticket tracker for a client due to a 404 error, so I ran 'pveam update'. The command took about a second to run and returned to the command prompt without producing any output.

I still get a 404 when trying to download the ticket tracker template--it's trying to download 3.8.7-1 when 3.8.8-2 is on the download site.

Am I missing something?

root@kvm1:~# time pveam update


real 0m1.343s
user 0m0.205s
sys 0m0.033s
root@kvm1:~#


root@kvm1:~# pveversion --verbose
pve-manager: 2.2-26 (pve-manager/2.2/c1614c8c)
running kernel: 2.6.32-16-pve
proxmox-ve-2.6.32: 2.2-80
pve-kernel-2.6.32-11-pve: 2.6.32-66
pve-kernel-2.6.32-16-pve: 2.6.32-80
pve-kernel-2.6.32-14-pve: 2.6.32-74
lvm2: 2.02.95-1pve2
clvm: 2.02.95-1pve2
corosync-pve: 1.4.4-1
openais-pve: 1.1.4-2
libqb: 0.10.1-2
redhat-cluster-pve: 3.1.93-1
resource-agents-pve: 3.9.2-3
fence-agents-pve: 3.1.9-1
pve-cluster: 1.0-28
qemu-server: 2.0-64
pve-firmware: 1.0-21
libpve-common-perl: 1.0-37
libpve-access-control: 1.0-25
libpve-storage-perl: 2.0-34
vncterm: 1.0-3
vzctl: 4.0-1pve2
vzprocps: 2.0.11-2
vzquota: 3.1-1
pve-qemu-kvm: 1.2-7
ksm-control-daemon: 1.1-1
root@kvm1:~#
 
you have network connectivity?

any errors if you run 'apt-get update' and 'apt-get dist-upgrade'?
 
tom said:
you have network connectivity?

any errors if you run 'apt-get update' and 'apt-get dist-upgrade'?
Click to expand...

I just popped open /usr/bin/pveam and noticed it logs info to /var/log/pveam.log.

It looks like it is updating successfully:

Nov 27 21:13:47 starting update
[GNUPG:] IMPORT_OK 0 9ABD7E02AD243AD3C2FBBCCCB0C1CC225CAC72FE
[GNUPG:] IMPORT_RES 1 0 0 0 1 0 0 0 0 0 0 0 0 0
[GNUPG:] IMPORT_OK 0 694CFF26795A29BAE07B4EB585C25E95A16EB94D
[GNUPG:] IMPORT_RES 1 0 0 0 1 0 0 0 0 0 0 0 0 0
Nov 27 21:13:47 start download http://download.proxmox.com/appliances/aplinfo.dat.asc
Nov 27 21:13:47 download finished: 200 OK
Nov 27 21:13:47 start download http://download.proxmox.com/appliances/aplinfo.dat.gz
Nov 27 21:13:48 download finished: 200 OK
Nov 27 21:13:48 gpg: Signature made Tue 23 Oct 2012 01:43:41 AM PDT using DSA key ID 5CAC72FE
Nov 27 21:13:48 [GNUPG:] SIG_ID M5/2HvU/Na5gTN0bPoRWmj/DVcs 2012-10-23 1350981821
Nov 27 21:13:48 [GNUPG:] GOODSIG B0C1CC225CAC72FE Proxmox Support Team <support@proxmox.com>
Nov 27 21:13:48 gpg: Good signature from "Proxmox Support Team <support@proxmox.com>"
Nov 27 21:13:48 [GNUPG:] VALIDSIG 9ABD7E02AD243AD3C2FBBCCCB0C1CC225CAC72FE 2012-10-23 1350981821 0 4 0 17 2 00 9ABD7E02AD243AD3C2FBBCCCB0C1CC225CAC72FE
Nov 27 21:13:48 signature valid: 9ABD7E02AD243AD3C2FBBCCCB0C1CC225CAC72FE
Nov 27 21:13:48 update sucessful
Nov 27 21:13:48 start download http://releases.turnkeylinux.org/pve/aplinfo.dat.asc
Nov 27 21:13:48 download finished: 200 OK
Nov 27 21:13:48 start download http://releases.turnkeylinux.org/pve/aplinfo.dat.gz
Nov 27 21:13:48 download finished: 200 OK
Nov 27 21:13:48 gpg: Signature made Tue 21 Aug 2012 11:05:11 AM PDT using RSA key ID A16EB94D
Nov 27 21:13:48 [GNUPG:] SIG_ID byFx5f2uMET7BoD2SEWLElArknA 2012-08-21 1345572311
Nov 27 21:13:48 [GNUPG:] GOODSIG 85C25E95A16EB94D Turnkey Linux Release Key <release@turnkeylinux.com>
Nov 27 21:13:48 gpg: Good signature from "Turnkey Linux Release Key <release@turnkeylinux.com>"
Nov 27 21:13:48 [GNUPG:] VALIDSIG 694CFF26795A29BAE07B4EB585C25E95A16EB94D 2012-08-21 1345572311 0 4 0 1 2 00 694CFF26795A29BAE07B4EB585C25E95A16EB94D
Nov 27 21:13:48 signature valid: 694CFF26795A29BAE07B4EB585C25E95A16EB94D
Nov 27 21:13:48 update sucessful

Does the server possibly have bad data for the request-tracker template?
 
hi,
i have the same problem,


2019-03-13 07:35:17 download finished: 200 OK

2019-03-13 07:35:17 download finished: 200 OK
2019-03-13 07:35:17 signature verification: gpgv: Signature made Mon Feb 25 09:13:57 2019 EET
2019-03-13 07:35:17 signature verification: gpgv: using DSA key 9ABD7E02AD243AD3C2FBBCCCB0C1CC225CAC72FE
2019-03-13 07:35:17 signature verification: gpgv: BAD signature from "Proxmox Support Team <support@proxmox.com>"
2019-03-13 07:35:17 unable to verify signature - command '/usr/bin/gpgv -q --keyring /usr/share/doc/pve-manager/trustedkeys.gpg /var/lib/pve-manager/apl-info/pveam-download.proxmox.com.tmp.15753.asc /var/lib/pve-manager/apl-info/pveam-download.proxmox.com.tmp.15753' failed: exit code 1

2019-03-13 07:35:18 download finished: 200 OK

2019-03-13 07:35:18 download finished: 200 OK
2019-03-13 07:35:18 signature verification: gpgv: Signature made Mon Feb 11 11:31:36 2019 EET
2019-03-13 07:35:18 signature verification: gpgv: using RSA key 694CFF26795A29BAE07B4EB585C25E95A16EB94D
2019-03-13 07:35:18 signature verification: gpgv: Good signature from "Turnkey Linux Release Key <release@turnkeylinux.com>"
 
root@PGMO-01-SRV-DEB-PRO-XX-XX-41:~# pveversion -v
proxmox-ve: 5.3-1 (running kernel: 4.15.18-11-pve)
pve-manager: 5.3-11 (running version: 5.3-11/d4907f84)
pve-kernel-4.15: 5.3-2
pve-kernel-4.15.18-11-pve: 4.15.18-34
pve-kernel-4.15.17-1-pve: 4.15.17-9
ceph: 12.2.11-pve1
corosync: 2.4.4-pve1
criu: 2.11.1-1~bpo90
glusterfs-client: 3.8.8-1
ksm-control-daemon: 1.2-2
libjs-extjs: 6.0.1-2
libpve-access-control: 5.1-3
libpve-apiclient-perl: 2.0-5
libpve-common-perl: 5.0-47
libpve-guest-common-perl: 2.0-20
libpve-http-server-perl: 2.0-12
libpve-storage-perl: 5.0-38
libqb0: 1.0.3-1~bpo9
lvm2: 2.02.168-pve6
lxc-pve: 3.1.0-3
lxcfs: 3.0.3-pve1
novnc-pve: 1.0.0-3
proxmox-widget-toolkit: 1.0-23
pve-cluster: 5.0-33
pve-container: 2.0-34
pve-docs: 5.3-3
pve-edk2-firmware: 1.20181023-1
pve-firewall: 3.0-18
pve-firmware: 2.0-6
pve-ha-manager: 2.0-6
pve-i18n: 1.0-9
pve-libspice-server1: 0.14.1-2
pve-qemu-kvm: 2.12.1-2
pve-xtermjs: 3.10.1-2
qemu-server: 5.0-47
smartmontools: 6.5+svn4324-1
spiceterm: 3.0-5
vncterm: 1.5-3
zfsutils-linux: 0.7.12-pve1~bpo1
root@PGMO-01-SRV-DEB-PRO-XX-XX-41:~#
 
is not, because if you look inside the log, for "Turnkey Linux" signature is OK, only for "pveam-download.proxmox.com" is bad,
also if i do only "/usr/bin/gpgv -v --keyring /usr/share/doc/pve-manager/trustedkeys.gpg" hangs and nothing happens

L.E. I have also installed from scratch and still the same error.
TO mention that i have try "pveam update" on first run, after the server was installed.
 
Last edited:
Can you provide the full log from /var/log/pveam.log

For example after running here, this is what I got:

Code: 
2019-03-13 13:08:51 starting update
2019-03-13 13:08:51 start download http://download.proxmox.com/images/aplinfo.dat.asc
2019-03-13 13:08:52 download finished: 200 OK
2019-03-13 13:08:52 start download http://download.proxmox.com/images/aplinfo.dat.gz
2019-03-13 13:08:52 download finished: 200 OK
2019-03-13 13:08:52 signature verification: gpgv: Signature made Mon Feb 25 08:13:57 2019 CET
2019-03-13 13:08:52 signature verification: gpgv:                using DSA key 9ABD7E02AD243AD3C2FBBCCCB0C1CC225CAC72FE
2019-03-13 13:08:52 signature verification: gpgv: Good signature from "Proxmox Support Team <support@proxmox.com>"
2019-03-13 13:08:52 update sucessful
2019-03-13 13:08:52 start download https://releases.turnkeylinux.org/pve/aplinfo.dat.asc
2019-03-13 13:08:52 download finished: 200 OK
2019-03-13 13:08:52 start download https://releases.turnkeylinux.org/pve/aplinfo.dat.gz
2019-03-13 13:08:53 download finished: 200 OK
2019-03-13 13:08:53 signature verification: gpgv: Signature made Mon Feb 11 10:31:36 2019 CET
2019-03-13 13:08:53 signature verification: gpgv:                using RSA key 694CFF26795A29BAE07B4EB585C25E95A16EB94D
2019-03-13 13:08:53 signature verification: gpgv: Good signature from "Turnkey Linux Release Key <release@turnkeylinux.com>"

I don't see any 'start download' in your log.
 
I suspect the following:
* Request goes through a http proxy on your network
* Someone having MITM fun on your network
* File gets corrupted during transfer for some other network related reason

What are the md5 checksums of the following files on your server?

Code: 
# wget http://download.proxmox.com/images/aplinfo.dat
# wget http://download.proxmox.com/images/aplinfo.dat.gz
# wget http://download.proxmox.com/images/aplinfo.dat.asc
# md5sum aplinfo.dat aplinfo.dat.asc aplinfo.dat.gz
335d88ca7c93fa2d46bcc130309cfabe  aplinfo.dat
8a17d8a15cd8a736364122f2f66f40a3  aplinfo.dat.asc
619bfb20820e324f732112eeed6b8601  aplinfo.dat.gz
 
Code: 
root@PGMO-01-SRV-DEB-PRO-XX-XX-41:/home# md5sum aplinfo.dat aplinfo.dat.asc aplinfo.dat.gz
335d88ca7c93fa2d46bcc130309cfabe  aplinfo.dat
8a17d8a15cd8a736364122f2f66f40a3  aplinfo.dat.asc
1dc20585d6787c0600f68ea018c6080b  aplinfo.dat.gz
root@PGMO-01-SRV-DEB-PRO-XX-XX-41:/home#

- I am not using any proxy server,
- MITM - no way, i am the admin, and the rest of the network is working just fine
- the router is a PfSense machine.

if i download the aplinfo.dat.gz i get the same hash sum, but on the server i get another hash sum.
The PC and the server are in the same network, using same gateway and dns.
 
Last edited:
Your checksum for the aplinfo.dat.gz doesn't match with the correct one. So clearly the file you're downloading is either completely different or somehow getting corrupted. All in all, everything looks alright on our end.

As I mentioned it might be a network problem.

Following commands might give some more insight:
Code: 
# file aplinfo.dat.gz
# stat aplinfo.dat.gz
# gzip -d aplinfo.dat.gz (does it extract properly?)


EDIT:
on my end:

Code: 
  File: aplinfo.dat.gz
  Size: 2930         Blocks: 8          IO Block: 4096   regular file
Device: fd01h/64769d   Inode: 4066797     Links: 1
Access: (0644/-rw-r--r--)  Uid: ( x/    x)   Gid: ( x/    x)
Access: 2019-03-13 13:25:01.205137221 +0100
Modify: 2019-02-25 08:13:57.000000000 +0100
Change: 2019-03-13 13:24:58.157140246 +0100
 
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