Hi All
is it possible to keep an email in the SPAM quarantine AFTER a user has asked for it to be delivered?
we had an issue where a user had a few emails blocked,
i investigated and saw the email tipped over the spam level (5) slightly,
clicked deliver on the required emails,
then realized i had forgotten to copy the spam headers to find why it tipped over the level,
and the email had then vanished from the spam quarantine list?
Regards
Simon
is it possible to keep an email in the SPAM quarantine AFTER a user has asked for it to be delivered?
we had an issue where a user had a few emails blocked,
i investigated and saw the email tipped over the spam level (5) slightly,
clicked deliver on the required emails,
then realized i had forgotten to copy the spam headers to find why it tipped over the level,
and the email had then vanished from the spam quarantine list?
Regards
Simon