Hello All,
First, I apologize for being negative, but every time I work on these types of issues and ask for assistance, I end up in the same place which is without a resolution that works.
I'm trying to whitelist a domain, so I add it simply to one of the whitelists under domain...
That didn't work.
I add the same domain, but use the entire email address instead of the domain option in the whitelist...
That didn't work.
Then I'm told add it under Mail Proxy -> whitelist, I add the email address...
That didn't work.
Then I create another whitelist object, add the domain.... ( so there are 2 whitelists with the domain )
That didn't work.
As you can see from the images, I have put this in several areas to try and allow these messages to flow, and as you can see from the spam quarantine page, they continue to get quarantined.
I have included a screenshot of my action objects, showing that all the whitelists come before the blocks.
I don't want to sit there every time and try 50 things, create regex formulas and do all this crazy stuff ( which I have done ) to get the same result.
I need to have a surefire method that if I want to block or whitelist a domain, you simply type in the domain and walk away with confidence that it will simply work.
YES, I get that it's not always the sender, or the from etc, but I'm matching too many criteria here that these messages should go through.
I appreciate any solid information that will help me to accomplish this without having to do a huge song and dance each time, and still not getting the result I'm looking for.
Thanks!
First, I apologize for being negative, but every time I work on these types of issues and ask for assistance, I end up in the same place which is without a resolution that works.
I'm trying to whitelist a domain, so I add it simply to one of the whitelists under domain...
That didn't work.
I add the same domain, but use the entire email address instead of the domain option in the whitelist...
That didn't work.
Then I'm told add it under Mail Proxy -> whitelist, I add the email address...
That didn't work.
Then I create another whitelist object, add the domain.... ( so there are 2 whitelists with the domain )
That didn't work.
As you can see from the images, I have put this in several areas to try and allow these messages to flow, and as you can see from the spam quarantine page, they continue to get quarantined.
I have included a screenshot of my action objects, showing that all the whitelists come before the blocks.
I don't want to sit there every time and try 50 things, create regex formulas and do all this crazy stuff ( which I have done ) to get the same result.
I need to have a surefire method that if I want to block or whitelist a domain, you simply type in the domain and walk away with confidence that it will simply work.
YES, I get that it's not always the sender, or the from etc, but I'm matching too many criteria here that these messages should go through.
I appreciate any solid information that will help me to accomplish this without having to do a huge song and dance each time, and still not getting the result I'm looking for.
Thanks!
