Frozen Console in Windows Server after boot

[vadavo]

Hey there,

I have a problem on a Windows machine once the boot is complete, and the login screen appears, the command ctrl + alt + delete can not send it. (novnc or console with sendkey)

The mouse does not move, but the machine works because it has a database and responds.

It's very rare.

Some ideas?

Thanks

 

[tom]

boot your windows in safe-mode and then normal. does this help?

 

[vadavo]

I just try, but unsuccessfully

 

[wolfgang]

Try to flush your cache from the browser.
May be it is browser related!

 

[vadavo]

Try to flush your cache from the browser.
May be it is browser related!

Thanks for the quick response, but i try that and from different computers :/

 

[vadavo]

I see some errors like this on the console:

TASK ERROR: command '/bin/nc6 -l -p 5900 -w 10 -e '/usr/sbin/qm vncproxy 133 2>/dev/null'' failed: exit code 1

 

[wolfgang]

Hi,

can you provide the pve version?

pveversion -v
[\CODE]

 

[vadavo]

Hi,

can you provide the pve version?

pveversion -v
[\CODE]

Thank you!

root@nd02:~# pveversion -v
proxmox-ve: 4.1-28 (running kernel: 4.2.6-1-pve)
pve-manager: 4.1-2 (running version: 4.1-2/78c5f4a2)
pve-kernel-4.2.6-1-pve: 4.2.6-28
pve-kernel-4.2.2-1-pve: 4.2.2-16
lvm2: 2.02.116-pve2
corosync-pve: 2.3.5-2
libqb0: 0.17.2-1
pve-cluster: 4.0-29
qemu-server: 4.0-42
pve-firmware: 1.1-7
libpve-common-perl: 4.0-42
libpve-access-control: 4.0-10
libpve-storage-perl: 4.0-38
pve-libspice-server1: 0.12.5-2
vncterm: 1.2-1
pve-qemu-kvm: 2.4-18
pve-container: 1.0-35
pve-firewall: 2.0-14
pve-ha-manager: 1.0-16
ksm-control-daemon: 1.2-1
glusterfs-client: 3.5.2-2+deb8u1
lxc-pve: 1.1.5-5
lxcfs: 0.13-pve2
cgmanager: 0.39-pve1
criu: 1.6.0-1
zfsutils: 0.6.5-pve6~jessie
openvswitch-switch: 2.3.2-2
root@nd02:~#

 

[lweidig]

We have this EXACT same issue. The window is not the correct size for the resolution, the mouse does not work. In our instance we can use all keyboard functions, just no mouse and cut off screens. First attached image shows how it displays initially and second (still cut off) after trying to resize the window. Note it did not change size at all until we logged in and still is cut off left to right. Mouse does not track.

We have tried 3+ machines, multiple browsers and completely clearing cache. There is definitely some issue, it came when the new icon strip arrived at the top of the window for us. Fortunately 95% of our access is RDP and we just live with this "feature".

We are running 4.1-5 with all of the latest updates. Server machines have been restarted as well.