Error with update: /bin/sh: 1: /usr/share/proxmox-ve/pve-apt-hook: not found

Andy_Wismer

Member
Jul 16, 2018
11
0
6
57
Hello

During an update of one of my customers home server running Proxmox 5.x (With Community Subscription) I had an error during a usual "apt-get dist-upgrade". The command at some point asked me to:
touch '/please-remove-proxmox-ve'
which I did. Still problems...
A reboot just made things worse.
I can now login via SSH, but not with the Web-Interface.

I get the following errors if I try the "apt-get dist-upgrade" command:

------------------
Screenshot Quote :
------------------
apt-get dist-upgrade
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
proxmox-widget-toolkit pve-i18n pve-xtermjs
Use 'apt autoremove' to remove them.
The following NEW packages will be installed:
libpve-apiclient-perl
The following packages will be upgraded:
base-files bsdutils ca-certificates dpkg file gnupg gnupg-agent gpgv isc-dhcp-client
isc-dhcp-common libblkid1 libcurl3-gnutls libfdisk1 libgcrypt20 libicu57 libldap-2.4-2
libldap-common libmagic-mgc libmagic1 libmount1 libpam-systemd libperl5.24 libprocps6
libsmartcols1 libsmbclient libssl1.0.2 libssl1.1 libsystemd0 libudev1 libuuid1 libvorbis0a
libvorbisenc2 libwbclient0 libxapian30 linux-libc-dev mount openssl patch perl perl-base
perl-modules-5.24 procps pve-cluster python3-reportbug reportbug samba-common samba-libs
smbclient systemd systemd-sysv tzdata udev util-linux wget
54 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/42.2 MB of archives.
After this operation, 51.2 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
/bin/sh: 1: /usr/share/proxmox-ve/pve-apt-hook: not found
E: Sub-process /usr/share/proxmox-ve/pve-apt-hook returned an error code (127)
E: Failure running script /usr/share/proxmox-ve/pve-apt-hook
------------------

Any ideas how I can correct this situation?

Thanks
Andy
 

wolfgang

Proxmox Retired Staff
Retired Staff
Oct 1, 2014
6,496
496
103
Hi,

please install proxmox-ve

Code:
apt install proxmox-ve
 

Andy_Wismer

Member
Jul 16, 2018
11
0
6
57
Hi
Thanks for the fast reply. Tried it, but still get the following error:

/bin/sh: 1: /usr/share/proxmox-ve/pve-apt-hook: not found
E: Sub-process /usr/share/proxmox-ve/pve-apt-hook returned an error code (127)
E: Failure running script /usr/share/proxmox-ve/pve-apt-hook
...

Can I just copy that file from another proxmox server?
 

wolfgang

Proxmox Retired Staff
Retired Staff
Oct 1, 2014
6,496
496
103
No, because you are in an undefined state.

Did you tried
Code:
apt install -f
 

Andy_Wismer

Member
Jul 16, 2018
11
0
6
57
Hi
Just did, but I just get:

apt install -f
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
proxmox-widget-toolkit pve-i18n pve-xtermjs
Use 'apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 54 not upgraded.

Thanks!
Andy
 

Andy_Wismer

Member
Jul 16, 2018
11
0
6
57
Since I do have a Proxmox Staff member here, I'd like to say how much I like and appreciate Proxmox!
I have moved / migrated 10+ clients using VMWare ESXi to Proxmox. Mostly on the same Hardware, some on newer Hardware.
All have at least a community subscription!

Just my 2 cents - and appreciation!
Andy
 

Andy_Wismer

Member
Jul 16, 2018
11
0
6
57
FYI: The server is (so far) a stand-alone PVE, a Synology NAS provides DiskStorage, ISOs, and Dump-Space. This whole NAS is again saved daily to an older NAS. Only ProxMox and it's configuration (like SNMP) is on the Box, a HP MicroServer G8.
Reinstalling the server would be not much of a hassle, except it's one of those cases where going there takes twice the time needed for a reinstall... ;-)
 

wolfgang

Proxmox Retired Staff
Retired Staff
Oct 1, 2014
6,496
496
103
Since I do have a Proxmox Staff member here, I'd like to say how much I like and appreciate Proxmox!
That's nice to hear.

Normally it is not necessary.
I guess you have a package conflict and we should find this because the likelihood is high that you will have it in future again.

can you send the output of

Code:
pveversion -v
 

Andy_Wismer

Member
Jul 16, 2018
11
0
6
57
AFAIK, My "traditional" additions when installing are:

mc, htop, nano, screen, snmp, snmpd, mostly also the nut (client & server as needed) packages.
 

wolfgang

Proxmox Retired Staff
Retired Staff
Oct 1, 2014
6,496
496
103
This package has no dependency conflicts with Proxmox VE.

please try to install this package and if you get an error send the whole output.

Code:
apt install pve-manager
 

Andy_Wismer

Member
Jul 16, 2018
11
0
6
57
Hi

Here's the whole output:
-------------------
root@bhzh-pve-1:~# apt install pve-manager
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following additional packages will be installed:
libperl5.24 libpve-apiclient-perl perl perl-base perl-modules-5.24 pve-cluster
Suggested packages:
perl-doc make
Recommended packages:
rename
The following NEW packages will be installed:
libpve-apiclient-perl pve-manager
The following packages will be upgraded:
libperl5.24 perl perl-base perl-modules-5.24 pve-cluster
5 upgraded, 2 newly installed, 0 to remove and 49 not upgraded.
Need to get 0 B/9,869 kB of archives.
After this operation, 9,498 kB of additional disk space will be used.
Do you want to continue? [Y/n] y
/bin/sh: 1: /usr/share/proxmox-ve/pve-apt-hook: not found
E: Sub-process /usr/share/proxmox-ve/pve-apt-hook returned an error code (127)
E: Failure running script /usr/share/proxmox-ve/pve-apt-hook
root@bhzh-pve-1:~#
-------------------
 

Andy_Wismer

Member
Jul 16, 2018
11
0
6
57
Just for curosity's sake:
If a server needs a reinstall, what about the Subscription (That's based on the Server-ID).
On the same Hardware, the Server-ID should be the same?
Would additional steps be needed?
What if the Hardware was replaced (warrenty or other reason)

Thanks for this info.
 

wolfgang

Proxmox Retired Staff
Retired Staff
Oct 1, 2014
6,496
496
103
On the same Hardware, the Server-ID should be the same?
Yes, normally the Id will only change on a new installation.

But you can reset your subscription 3 times per year in the shop.
 

wolfgang

Proxmox Retired Staff
Retired Staff
Oct 1, 2014
6,496
496
103
Can you send the output of this command

Code:
sudo dpkg -l | grep pve*
 

Elfy

Active Member
Dec 29, 2016
38
27
38
32
I know this is an older post but I figured I would post a temporary, possibly dangerous solution since it might circumvent dependencies. I got this error when I downgraded proxmox-ve then tried to re-upgrade it at a later date. This likely applies to anyone having issues related to:
Code:
/bin/sh: 1: /usr/share/proxmox-ve/pve-apt-hook: not found
Which I believe is related to this patch https://pve.proxmox.com/pipermail/pve-devel/2018-April/031338.html regarding the addition of a hook script to prevent users from messing with conflicting dependencies (which I suppose I am doing, so do this at your own risk o_O).
I simply created the file pve-apt-hook by executing the command
Code:
# mkdir /usr/share/proxmox-ve
# nano /usr/share/proxmox-ve/pve-apt-hook
I wrote empty lines to the script, then saved it with ctrl+o ctrl+x. I then made it executable with
Code:
chmod u+x /usr/share/proxmox-ve/pve-apt-hook
Then re-installed proxmox-ve with
Code:
apt install proxmox-ve
and it worked. I then removed the hook file when I was done. Hope this helps somebody.
 

Max Kulik

Member
Aug 19, 2019
6
2
8
26
Milwaukee, WI
KLabsDev.com
Thank you Elfy,
i had the same problem - with your workarround - it worked

HEY! This is an old post but I just wanted to add that I ran into this same issue when I upgraded to Proxmox v6!
After following your steps for the workaround it for the most part solved my issue. After a successful upgrade I was good, however I now need to follow this procedure to install updates on my server.
 

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