Bought wrong CPU/socket license

[lsullivan]

Hi,

I have, for the sake of simplicity, a 2 socket server and I bought two single CPU licenses by mistake. Is there a way to use these on my dual socket server? Can I convert two singles into a dual license somehow?

Thanks!

 

[Dunuin]

Best you write a mail to sales@proxmox.com.

 

[Neobin]

https://forum.proxmox.com/threads/proxmox-ve-license-possible-to-convert.116394

 

[lsullivan]

https://forum.proxmox.com/threads/proxmox-ve-license-possible-to-convert.116394

Thanks, I did that yesterday and still no response.

 

[Neobin]

Thanks, I did that yesterday and still no response.

Afaik the 01.11.2022 is a national holiday in Austria.
Also keep in mind the timezones and business hours.

 

[lsullivan]

Afaik the 01.11.2022 is a national holiday in Austria.
Also keep in mind the timezones and business hours.

ahh the holiday most likely explains it, thanks!