Blank page after login in to proxmox 7 web gui

[Mobin]

We did a new installation of proxmox7 and the installation was completed successfully without any errors.

But post-installation we are not able to access the server via web GUI. It was asking password for the first time login and post-login it is showing a blank page

Everything is working as expected from the CLI ( via ssh )

root@E2B4:~# pveversion
pve-manager/7.0-8/b1dbf562 (running kernel: 5.11.22-1-pve)
root@E2B4:~#
root@E2B4:~#
root@E2B4:~# pveversion -v
proxmox-ve: 7.0-2 (running kernel: 5.11.22-1-pve)
pve-manager: 7.0-11 (running version: 7.0-11/63d82f4e)
pve-kernel-5.11: 7.0-3
pve-kernel-helper: 7.0-3
pve-kernel-5.11.22-1-pve: 5.11.22-2
ceph-fuse: 15.2.13-pve1
corosync: 3.1.2-pve2
criu: 3.15-1+pve-1
glusterfs-client: 9.2-1
ifupdown2: 3.0.0-1+pve5
ksm-control-daemon: 1.4-1
libjs-extjs: 7.0.0-1
libknet1: 1.21-pve1
libproxmox-acme-perl: 1.1.1
libproxmox-backup-qemu0: 1.2.0-1
libpve-access-control: 7.0-4
libpve-apiclient-perl: 3.2-1
libpve-common-perl: 7.0-4
libpve-guest-common-perl: 4.0-2
libpve-http-server-perl: 4.0-2
libpve-storage-perl: 7.0-10
libspice-server1: 0.14.3-2.1
lvm2: 2.03.11-2.1
lxc-pve: 4.0.9-2
lxcfs: 4.0.8-pve1
novnc-pve: 1.2.0-3
proxmox-backup-client: 2.0.1-1
proxmox-backup-file-restore: 2.0.1-1
proxmox-mini-journalreader: 1.2-1
proxmox-widget-toolkit: 3.3-6
pve-cluster: 7.0-3
pve-container: 4.0-9
pve-docs: 7.0-5
pve-edk2-firmware: 3.20200531-1
pve-firewall: 4.2-2
pve-firmware: 3.2-4
pve-ha-manager: 3.3-1
pve-i18n: 2.4-1
pve-qemu-kvm: 6.0.0-2
pve-xtermjs: 4.12.0-1
qemu-server: 7.0-7
smartmontools: 7.2-1
spiceterm: 3.2-2
vncterm: 1.7-1
zfsutils-linux: 2.0.4-pve1
root@E2B4:~#
root@E2B4:~#
root@E2B4:~# systemctl status pveproxy
● pveproxy.service - PVE API Proxy Server
Loaded: loaded (/lib/systemd/system/pveproxy.service; enabled; vendor preset: enabled)
Active: active (running) since Mon 2021-08-30 16:51:19 IST; 17h ago
Process: 1272 ExecStartPre=/usr/bin/pvecm updatecerts --silent (code=exited, status=0/SUCCESS)
Process: 1290 ExecStart=/usr/bin/pveproxy start (code=exited, status=0/SUCCESS)
Main PID: 1291 (pveproxy)
Tasks: 4 (limit: 57807)
Memory: 158.2M
CPU: 8.991s
CGroup: /system.slice/pveproxy.service
├─1291 pveproxy
├─1292 pveproxy worker
├─1293 pveproxy worker
└─1294 pveproxy worker

Aug 30 16:51:16 E2B4 pvecm[1276]: | . . o |
Aug 30 16:51:16 E2B4 pvecm[1276]: | |
Aug 30 16:51:16 E2B4 pvecm[1276]: +----[SHA256]-----+
Aug 30 16:51:18 E2B4 pvecm[1273]: got inotify poll request in wrong process - disabling inotify
Aug 30 16:51:19 E2B4 pveproxy[1291]: starting server
Aug 30 16:51:19 E2B4 pveproxy[1291]: starting 3 worker(s)
Aug 30 16:51:19 E2B4 pveproxy[1291]: worker 1292 started
Aug 30 16:51:19 E2B4 pveproxy[1291]: worker 1293 started
Aug 30 16:51:19 E2B4 pveproxy[1291]: worker 1294 started
Aug 30 16:51:19 E2B4 systemd[1]: Started PVE API Proxy Server.

 

[dcsapak]

did you already try to clear the browser cache, or a different browser ?

 

[Mobin]

did you already try to clear the browser cache, or a different browser ?

I tried in another browser and it is working but in firefox, it is not working even after clearing the cache.

 

[dcsapak]

I tried in another browser and it is working but in firefox, it is not working even after clearing the cache.

do you use a recent version of firefox? see https://forum.proxmox.com/threads/blank-web-gui-after-installation-of-proxmox-ve-7.94319/

 

[Mobin]

Yes. We are able to open it in a newer version of firefox.

We also observed an issue in this version, vi is not working properly. While editing using vi create unwanted characters