backup KVM in stop mode didn´t work.

[valshare]

Hello,

i have 2 KVM Machines. One Windows SBS and one Windows 7 machine. On both machines i have changed the policy "Allow system to be shut down without having to log on". I have checked, that no user is logged in.

I have tried to backup the machines over the sheduler, the backup failed because the machine didn´t shutdown and get a time-out.

If i tried "qm shutodwn 123" or make a backup "manuel" over the shell, 3 from 4 are successful. Can anyone tell me, where the problem is?

Regards, Valle

proxmox-ve-2.6.32: 2.2-80
pve-kernel-2.6.32-16-pve: 2.6.32-80
lvm2: 2.02.95-1pve2
clvm: 2.02.95-1pve2
corosync-pve: 1.4.4-1
openais-pve: 1.1.4-2
libqb: 0.10.1-2
redhat-cluster-pve: 3.1.93-1
resource-agents-pve: 3.9.2-3
fence-agents-pve: 3.1.9-1
pve-cluster: 1.0-28
qemu-server: 2.0-64
pve-firmware: 1.0-21
libpve-common-perl: 1.0-37
libpve-access-control: 1.0-25
libpve-storage-perl: 2.0-34
vncterm: 1.0-3
vzctl: 4.0-1pve2
vzprocps: 2.0.11-2
vzquota: 3.1-1
pve-qemu-kvm: 1.2-7
ksm-control-daemon: 1.1-1

 

[tom]

maybe a timeout? post the backup log.

 

[valshare]

Hi Tom,

thanx for fast reply.

INFO: starting new backup job: vzdump --quiet 1 --mailto xxx@xxx.de --mode stop --compress gzip --storage local --all 1
INFO: Starting Backup of VM 100(qemu)
INFO: status = running
INFO: backup mode: stop
INFO: ionice priority: 7
INFO: exclude disk 'virtio1' (backup=no)
INFO: stopping vm
INFO: VM quit/powerdown failed - got timeout
ERROR: Backup of VM 100failed - command 'qm shutdown 100--skiplock --keepActive --timeout 600' failed: exit code 255
INFO: Starting Backup of VM 111(qemu)
INFO: status = running
INFO: backup mode: stop
INFO: ionice priority: 7
INFO: stopping vm
INFO: VM quit/powerdown failed - got timeout
ERROR: Backup of VM 111failed - command 'qm shutdown 111--skiplock --keepActive --timeout 600' failed: exit code 255
INFO: Starting Backup of VM 120 (qemu)
INFO: status = running
INFO: backup mode: stop
INFO: ionice priority: 7
INFO: stopping vm
INFO: VM quit/powerdown failed - got timeout
ERROR: Backup of VM 120 failed - command 'qm shutdown 120 --skiplock --keepActive --timeout 600' failed: exit code 255
INFO: Backup job finished with errors
TASK ERROR: job errors

 

[tom]

the logs shows it -

got timeout

 

[valshare]

the logs shows it -

got timeout

yes Tom, thats what i wrote in my first post. But, what can i do? 3 from 4 Times, the machines shut down, if i shutdown it over the console but never with the shedule backup job.

 

[tom]

works here. so I assume it has something to do with your windows policy or the windows just need to much time to shutdown. also search the forum, there are more discussion regarding this.