Accessing user quarantine with LDAP auth

Discussion in 'Mail Gateway: Installation and configuration' started by Marrot, Jun 6, 2018.

  1. Marrot

    Marrot New Member

    Jun 6, 2018
    Likes Received:

    As indicated, I'm trying to allow users to access their quarantine using an LDAP authentication
    (PMG 5.0.61)

    User directory is correctly synchronized in PMG over LDAP, but when trying to log in , all I get in the log is:
    authentication failure; rhost=xxxx msg=no such user ('')

    It seems that there is an "@pmg" added to the correct address, I don't know why.

    Also, may be there is a specific URL I don't use to access user quanrantine ?.

    Can anyone give me some hints ?.

    Thank you.
  2. Spanguel

    Spanguel New Member

    Nov 4, 2013
    Likes Received:
    I didnt check my logs but ive got the following:

    under Configuration --> Spam Detector --> Quarantine --> Authentication, i got "LDAP or Ticket"
    under Configuration --> User Management --> LDAP --> LDAP Profile --> Users of <LDAP Profile> im seeing my users.

    if that all is correct and the same user doesnt exist in the local users you should be able to login at https://<pmg>:8006/quarantine
    NOTE: log out of the admin Interface first or use another browser.

    since u see an aditional @pmg im guessing it trys to authenticate a local user. So try to set the Authentication to LDAP only.
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