550: 5.1.1 : Recipient address rejected: User unknown in local recipient

Discussion in 'Mail Gateway: Installation and configuration' started by bangandi, Aug 31, 2018.

  1. bangandi

    bangandi New Member

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    When our scheme is :

    internet <> proxmox mail gateway <> zimbra mail server

    The result is I can't send e-mail from yahoo mail to zimbra mail server (ex: user@zimbramail.com)

    our scheme before is internet <> zimbra mail server, everything is oke.

    How can I solve this problem ?

    Thanks
    MF Apriandi
     
  2. heutger

    heutger Active Member

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    Hi,

    it seems, that you activated verify recipient address. That's fine, however, the system, where the mail should be delivered to, also need to confirm, if the user exist or not. If this system is not set to give such information, you have two options: 1. activate the verify recipient also on the destination system, 2. deactivate the verify recipient in PMG settings.

    Regards,
    Christian
     
  3. bangandi

    bangandi New Member

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    Hi Cristian,

    thanks for your fast respon, but

    PMG > Mail proxy > Options > Verify Receivers > No (already)
     
  4. heutger

    heutger Active Member

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    Hi,

    that's then strange as then it really looks like the mail address won't exist.

    Regards,
    Christian
     
  5. bangandi

    bangandi New Member

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    ok, i will try other configuration possibilities

    thanks
     
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