Unable to login again with web interface

[jct]

Hello,
Today, I can no longer login with web interface (login failed).
But I can login to proxmox server with putty and access the VM with qm : q stop, qm start ..

The history to come to this problem is the following:
1. my proxmox server was working perfectly for months with latest version
2. I have an automatic backup every night
3. last night the backup locked and never finished. I don't know why since it was working for months.
4. the web interface become very very slow and unusable
5. connecting with putty and using qm, I stopped all the VM
I had to unlock the VM that failed in the backup
6. I rebooted the server and restarted the VM: all work perfectly
6. but now the login to the server with WEB interface failed: "login failed"
7. the login with putty works (so username and password are ok)

Thanks if somebody could help to recover the login to the web interface.

 

[wolfgang]

Is the update now finished?
or have you the state befor the backup failed?

 

[jct]

Is the update now finished?
or have you the state befor the backup failed?

Hi Wolfgang,

I updated proxmox yesterday before the failed backup during the night.
Yesterday web interface login was working.

It seems that I have now an authentication problem on the web interface
after last update yesterday
and after a failed backup during the night.

Don't know if the login failure is related to these two events.

Thanks for ypour help

 

[wolfgang]

you can try to clean the apt and the install pve-manager

in steps:
apt-get clean
apt-get update
apt-get install pve-manager

 

[jct]

you can try to clean the apt and the install pve-manager

in steps:
apt-get clean
apt-get update
apt-get install pve-manager

install do nothing: pve-manager is already the latest version.

Should I remove pve-manager and install it again without any risk for stopping or bugging the server ?

 

[wolfgang]

You can also try to flush the browser catch. If it doesn't work please send the output of pveversion -v

 

[jct]

You can also try to flush the browser catch. If it doesn't work please send the output of pveversion -v

I reinstall pve-manager.
Login works now.
Thanks

BTW: my browser is not happy and asks for confirmation when I try to connect. it shows NET::ERR_CERT_AUTHORITY_INVALID.
Is there a way to avoid this ?


I will investigate now why the backup failed.

FYI here pveversion -v

proxmox-ve-2.6.32: 3.3-139 (running kernel: 2.6.32-34-pve)
pve-manager: 3.3-5 (running version: 3.3-5/bfebec03)
pve-kernel-2.6.32-20-pve: 2.6.32-100
pve-kernel-2.6.32-32-pve: 2.6.32-136
pve-kernel-2.6.32-22-pve: 2.6.32-107
pve-kernel-2.6.32-34-pve: 2.6.32-139
pve-kernel-2.6.32-31-pve: 2.6.32-132
pve-kernel-2.6.32-26-pve: 2.6.32-114
pve-kernel-2.6.32-23-pve: 2.6.32-109
lvm2: 2.02.98-pve4
clvm: 2.02.98-pve4
corosync-pve: 1.4.7-1
openais-pve: 1.1.4-3
libqb0: 0.11.1-2
redhat-cluster-pve: 3.2.0-2
resource-agents-pve: 3.9.2-4
fence-agents-pve: 4.0.10-1
pve-cluster: 3.0-15
qemu-server: 3.3-3
pve-firmware: 1.1-3
libpve-common-perl: 3.0-19
libpve-access-control: 3.0-15
libpve-storage-perl: 3.0-25
pve-libspice-server1: 0.12.4-3
vncterm: 1.1-8
vzctl: 4.0-1pve6
vzprocps: 2.0.11-2
vzquota: 3.1-2
pve-qemu-kvm: 2.1-10
ksm-control-daemon: 1.1-1
glusterfs-client: 3.5.2-1

 

[jct]

I reinstall pve-manager.

Soory to come back again.
I have now access to the web interface but it does not work :
The VM are shown but status is : Name : no name specified.
The summary shows nothing for each VM.
But if I click on "hardware" tab : it shows correctly the hardware options.

Thanks to help again.

 

[jct]

And now after a reboot, login failed again.

 

[jct]

And now after a reboot, login failed again.

Problem solved. It works now.

The failed backup was preventing from rebooting. I had the impression that reboots works since my SSH console died. But it doesn't.
Now I hard reboot. Access to the web interface works.
The backup failure was due to lack of space for storage.
Thanks

 

[bob y]

I reinstall pve-manager.
Login works now.
Thanks

If the node has cluster, is it safe to just remove and reinstall pve-manager via the command below?

apt-get remove pve-manager
apt-get install pve-manager

been getting login failed to web interface also every 24 hours, try restarted all services with no luck. only fixed was to reboot whole node. trying to find a permanent fix and avoid reboot.

thanks